About Us


Employment

ADVOCATE SUPERVISOR

An Advocate Supervisor is responsible for developing Volunteer Advocates by providing pertinent information, education, oversight, training and strong support to the Volunteer Advocate.  This position oversees and participates with Volunteer advocates as they carry out their fact finding and other advocacy services to the children we serve. Assesses and advocates for the needs of youth preparing to transition from foster care. 

In this role the responsibilities are to consistently communicate with volunteers, provide training and supervision, along with evaluations.  Plus ensuring volunteers meet agency requirements.  Supervising the work of the volunteers by accompanying them to various meetings and court hearings along with recording case progress. Working with volunteers in developing strategies to work within the judicial and child welfare systems plus remain in compliance with standards and regulations of National and Texas CASA. 

Qualifications include: Bachelor's degree in social work, social welfare, two plus years of experience working in a private or public agency in the field of human services providing services to children and their families, computer literate and proficient in a wide variety of applications, team player, flexible and able to meet deadlines and work with multiple cases, culturally sensitive with the ability to build rapport with a diverse population in multicultural settings.

Please apply with resume to employment@casa-satx.org. No phone calls please.

 

DATABASE ASSISTANT

The Database Assistant provides database and recordkeeping support while performing routine administrative and clerical duties. This position is responsible for reconciling donations against reported figures. The position supports two separate departments from two separate work sites during a standard work week.

Responsibilities include:

Working for two departments, in two different locations, collecting data from various sources, entering data into specific databases, scanning documentation, maintaining and verifying databases for changes and errors, tracking information, providing written correspondence, distributing a weekly court docket and processing court orders, generating reports, creating mailing lists, working within set deadlines, multi-tasking, and interacting with internal and external clients by providing excellent customer service skills.

Qualifications:

The ability to travel between two offices and work in two separate work sites, seven miles apart, three days a week at one site and two days a week at another site, both sites are located north central. Raiser's Edge and Optima database software experience preferred along with up to two years of database management and maintenance experience. Detail oriented with the ability to follow and apply information from online training material and classes. Proficient with Microsoft Office software, strong interpersonal and communication skills. Good decision making skills. Up to one year of administrative support experience. Typing skills of 35 to 40 words per minute. Able to work Monday through Friday, 9 am to 5 p.m., with overtime if required.

Education:

High School diploma, some college preferred.

Benefits: This position is eligible for twelve days of paid holidays plus up to twenty days of paid time off within a calendar year, in addition to a full selection of health benefits and 403B contributions.

Please apply with resume to amartinez@casa-satx.org. No phone calls please.

 

OPERATION SUPPORT SPECIALIST

The Operations Support Specialist provides efficient and courteous technical support to internal/external customers of Child Advocates San Antonio, CASA. Responsible for vendor relationships and customer service satisfaction. Operates, installs, configures, administers and troubleshoots all in-house computer related hardware and software. Provides back up support to Senior Administrative Assistant. Responsible for securing the office building at the end of the day. Provides first-line support answering technical questions and providing resolutions to problems within set timelines. Provides assistance with user relocation within the office by moving user computers and all associated equipment. Logs, receives and tracks helpdesk tickets. Completes hardware and software licensing functions and assists with inventory management. Maintains vendor files and provides proposals of vendor prices for services and products. Acts as the liaison between CASA and third party technical support vendor.

Qualifications:

  • High school diploma or GED, and/or equivalent experience.
  • Two or more years of technical support work experience.
  • One or more years of helpdesk experience.
  • Ability to communicate technical information to nontechnical personnel.
  • Excellent verbal and written communication skills.
  • Ability to learn and support new systems and applications.
  • Proficient in Google systems.
  • Impeccable attention to detail and problem-solving skills.
  • Comfortable in fast paced, ever-changing environment.
  • Able to travel from one office site to the other.
  • Proficient in Windows Operating Systems.
  • Proficient in Microsoft Office applications.
  • Strong organizational skills with the ability to multi-task and meet deadlines simultaneously.
  • Ability to work daily, Monday through Friday, from 9:30 a.m. to 5:30 p.m.
  • Typing skills of 35 wpm

Pay: Hourly $13.22 to $15.62 based on experience.

CASA provides twelve paid holidays a year plus thirteen point thirty three hours of paid time off per month, in addition to a full benefit package and office hours from 9 a.m. to 5 p.m.

Please apply with resume to mmejia@casa-satx.org. No phone calls please.