Advocate Impact: Linda Wilson

August Story of Hope
Written By: Linda's Advocate Supervisor

This Story of Hope is to highlight the amazing advocacy of Linda Wilson. Linda became a volunteer in February of 2018. She was eager to sign onto her first case, any case, her only request was to be put on a case that could benefit from having a Spanish speaking advocate. I just so happened to come across Mark’s case.

Mark age 9, had been removed from his Mom because of drug use and his Dad hadn’t been around in years. Before his removal, Mark and his Mom only spoke English in their home. After he was removed, Mark was placed with his Paternal Grandmother, who spoke very little English, so communication was a bit rocky in the beginning. This barrier also complicated his Grandmother’s understanding of the system and rules that came with being placement.

Linda noticed quickly that there could be a placement problem due to lack of communication and understanding between CPS and Mark's Grandmother. She was there to clarify any misunderstandings Grandma had, and even referred her to a new program called Grandparents raising Grandchildren, something that became an excellent resource for Grandma. 

Linda also noted that Mark hadn’t experienced a lot of things most 9-year old’s have. He hadn’t really been to a park, gone swimming, visited a museum or even the library. She made it a point to take him out to show him a variety of new experiences. Mark’s favorite outing was going to Morgan’s Wonderland when CASA received tickets. Mark had a blast and has a newfound love with the water and swimming. 
Linda spent her time on the case not only advocating for permanency, but she also helped to prevent placement breakdown by teaching Mark Spanish.
Throughout the case Mom would not consistently engage in services, which switched the focus from reunification with Mom to reunification with Dad. Dad had never really had a relationship with his son and combined with the fact that he only spoke Spanish it made it harder for Father and Son to bond initially. As a result, Linda spent her time on the case not only advocating for permanency, but she also helped to prevent placement breakdown by teaching Mark Spanish. This helped him feel confident in communicating his everyday needs to Grandma while his parents had the opportunity to focus on their services. The Spanish lessons also helped make him more comfortable with building a bond with his Father.

In the end the Mother was not able to complete her service plan and her rights were terminated. Mark was reunified with his Father and he is doing very well. Thankfully, Mark had Linda by his side to advocate for him the entire way. She made sure he was always with family and comfortable in his home. She also took him to the library to improve his reading skills and introduced him to things that he may have never experienced without his CASA. Linda went above and beyond to help Mark maintain a stable placement during his time in foster care. She also helped to bridge a communication gap to ensure that his story had a happy ending.

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June 17, 2026
Pictured, left to right, JoAnn, Yvonne, Lorena, Mackenzie, Michelle, Stephanie, and Dan At CASA, our vision is to serve every child in foster care with a dedicated advocate. While an incredible volunteer serves most children, our new team of Staff Advocates helps expand our capacity to serve children with extremely challenging cases. Staff Advocates help fill critical gaps by taking on cases that often require more intensive coordination and support. These may include larger sibling groups, children with multiple placements, cases connected to specialty courts, or youth placed outside of Bexar County, sometimes even in other cities or states. By supporting these more complex situations, Staff Advocates ensure that children still receive consistent advocacy and attention when additional time or specialized support is needed. Our team includes six Staff Advocates and one Team Lead, all trained employees who work directly with children and families involved in the child welfare system. Thanks to funding from Bexar County and the John R. & Greli N. Less Charitable Trust , the Staff Advocate program has served 126 children in the past year who might not otherwise have had CASA’s brand of consistent, caring advocacy. We are also delighted to announce funding from National CASA/GAL Association to partially support the program in the coming year. In addition to their casework, our Staff Advocates support the Recruitment Department by helping raise awareness about advocacy opportunities in the community. Because they work directly with children and the court system, they bring valuable, real-life insight into what advocacy truly looks like. Staff Advocates have joined the recruitment team at several community events, including Coffee Shop Info Sessions, Comic Con, Faith-based markets, and National Night Out. At these events, they answer questions, share their experiences, and help potential volunteers better understand what it means to advocate for a child in foster care. They bring a firsthand perspective full of authenticity and impact for those considering becoming CASA volunteers. Impact in the Community During our past fiscal year starting July 2025, our Staff Advocates have served 126 children, including 23 children who were placed outside of Bexar County. Since its inception in January 2025, the team’s work has contributed to several meaningful outcomes for children and youth, including: 6 successful reunifications with parents , impacting 16 children 2 adoptions , providing permanent homes for 4 children 2 permanency placements for long-term care , supporting 4 children 1 successful transition into adulthood , where a young person is now attending college, employed, and living independently in her own apartment 6 college-bound students supported These outcomes reflect the dedication and commitment our Staff Advocates bring to every case they serve. Thank you, Staff Advocate Team! If you are interested in learning more about becoming a CASA advocate or attending an upcoming information session, we invite you to connect with our Recruitment Team and discover how you can make a difference in a child’s life.
June 8, 2026
Harrison came into care in January 2021 due to abuse and neglect in the home. The department attempted to implement a few safety plans but to no avail. Ultimately, the parents were unable and unwilling to provide him with a safe and stable home environment, and Harrison was placed into foster care. In June 2025, Staff Advocate, Michelle, was assigned to the case, and he was living with his aunt in Laredo, TX. From day one, Michelle has been dedicated to getting to know Harrison, establishing rapport, and building trust. She would take the time to listen to him and get to know his likes and interests. When she first met him, he was timid and shy but as he gained confidence and became more comfortable, he started to open up to Michelle. He started advocating for himself, asking for a new charger for his laptop to do his schoolwork and started to disclose more important topics such as sensitive issues he was facing with his family. In October 2025, while Michelle was heading to Laredo to visit Harrison, he called her to let her know that he was no longer allowed back into his aunt’s home. There was a placement breakdown happening due to a verbal/physical altercation with his aunt and other family members, and his aunt gave notice to the department that day. Upon arrival at Laredo, Michelle immediately called Harrison’s case worker and attorney to let them know what had just transpired. Due to Harrison being 18 and not officially in extended care, Michelle was met with some pushbacks; however, she persevered and asked what his options were, if any, and how we could help him. Harrison’s team worked together and was able to get the extended care paperwork drafted and completed and Michelle was able to brainstorm with Harrison to find him a temporary home with a close friend until his caseworker could bring him back to San Antonio. Michelle took Harrison to his aunt’s so he could pack his belongings and stay with his friend temporarily. Michelle was so thankful that she could be there for him in his time of need. A few days later, Harrison was back in San Antonio. Harrison is currently thriving in his Supervised Independent Living (SIL) placement and is on track to graduate high school in May. He has plans to attend college for Cosmetology. He has had a tremendous change in his overall mood and is coming into his own as a confident young adult. When asked by Michelle how he feels being at his current placement, his response was “safe” and that’s all Michelle needed to hear to know she was making a positive impact.
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