Advocate Impact: Linda Wilson
August Story of Hope
Written By: Linda's Advocate Supervisor

Mark age 9, had been removed from his Mom because of drug use and his Dad hadn’t been around in years. Before his removal, Mark and his Mom only spoke English in their home. After he was removed, Mark was placed with his Paternal Grandmother, who spoke very little English, so communication was a bit rocky in the beginning. This barrier also complicated his Grandmother’s understanding of the system and rules that came with being placement.
Linda noticed quickly that there could be a placement problem due to lack of communication and understanding between CPS and Mark's Grandmother. She was there to clarify any misunderstandings Grandma had, and even referred her to a new program called Grandparents raising Grandchildren, something that became an excellent resource for Grandma.
Linda also noted that Mark hadn’t experienced a lot of things most 9-year old’s have. He hadn’t really been to a park, gone swimming, visited a museum or even the library. She made it a point to take him out to show him a variety of new experiences. Mark’s favorite outing was going to Morgan’s Wonderland when CASA received tickets. Mark had a blast and has a newfound love with the water and swimming.
Linda spent her time on the case not only advocating for permanency, but she also helped to prevent placement breakdown by teaching Mark Spanish.
Throughout the case Mom would not consistently engage in services, which switched the focus from reunification with Mom to reunification with Dad. Dad had never really had a relationship with his son and combined with the fact that he only spoke Spanish it made it harder for Father and Son to bond initially. As a result, Linda spent her time on the case not only advocating for permanency, but she also helped to prevent placement breakdown by teaching Mark Spanish. This helped him feel confident in communicating his everyday needs to Grandma while his parents had the opportunity to focus on their services. The Spanish lessons also helped make him more comfortable with building a bond with his Father.
In the end the Mother was not able to complete her service plan and her rights were terminated. Mark was reunified with his Father and he is doing very well. Thankfully, Mark had Linda by his side to advocate for him the entire way. She made sure he was always with family and comfortable in his home. She also took him to the library to improve his reading skills and introduced him to things that he may have never experienced without his CASA. Linda went above and beyond to help Mark maintain a stable placement during his time in foster care. She also helped to bridge a communication gap to ensure that his story had a happy ending.
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In March 2025, Child Protective Services removed four young children, just 7, 4, 2, and 3 months old, from their mother’s care. This difficult step followed ongoing concerns about neglect, largely connected to the mother’s struggle with substance use, even during her most recent pregnancy. Although CPS offered support through Family Based Safety Services, the mother was unable to engage in the help provided. The children’s father was also unable to support them due to his own substance abuse and his incarceration in Bexar County Jail. Before removal, the children’s basic medical and educational needs were going unmet. They had been moved repeatedly between their mother and other relatives, leaving them without the stability, routine, and nurturing supervision every child deserves. When CASA Staff Advocate, JoAnn Herring, was assigned the case in April 2025, she immediately reached out to both kinship caregivers to understand the children’s needs and how to best support the families stepping in to care for them. JoAnn quickly learned that the paternal grandmother, who lovingly took in some of the children, was struggling financially and facing barriers due to limited English proficiency. To ensure she wasn’t facing these challenges alone, JoAnn submitted a CFE (Collaborative Family Engagement) referral and personally provided translation support so the grandmother could access services with dignity and understanding. Throughout the case, JoAnn has witnessed moments where cultural sensitivity was lacking, and personal biases influenced important decisions; often at the expense of what was best for the children. Despite these obstacles, she continues to advocate steadfastly and compassionately for the children to remain with the kinship caregivers who have opened their homes and hearts to provide safety, consistency, and love. Although the case is not yet over, Joann’s story demonstrates that CASA’s advocacy reaches beyond the children themselves, strengthening the village of care and support surrounding them, because CASA wants children to be safe, to thrive, and to have their overall well-being protected.







