If you suspect a child is being abused or neglected, please contact the Texas Department of Family and Protective Services (TDFPS) toll free at 1-800-252-5400, 24 hours a day, 7 days a week. You may also file a report using the secure website of TDFPS: www.txabusehotline.org.
Please note, if your report is in regards to an emergency situation, which includes a child facing immediate risk of abuse or neglect that could result in death or serious harm, you should call 911 or contact your local law enforcement agency.
When making a report of suspected abuse or neglect:
Be specific. Tell exactly what happened and when. Be sure to record all injuries or incidents you have observed, including dates and time of day and keep this information secured. Give agency personnel any information you have about the relationship between the child and the suspected abuser.
Be prepared to also provide the following information:
Reports should be made as soon as possible. It is important for the investigators to be able to see the physical signs of the suspected abuse
If you have any questions and/or doubts about what you have observed, call the hotline. They can advise you on whether the signs you have noticed are indeed abuse or neglect. Your report is confidential and is not subject to public release under the Open Records Act. Your identity will be kept confidential.