Story of Hope: Illiana
March Advocate Impact Story
Written By: Illiana's Advocate Supervisor
For her first case as a new CASA advocate, Illiana chose to advocate for Michael and Gabriela after she learned about the severe abuse and medical neglect they had suffered. Throughout the case, Illiana advocated diligently for 5-year-old Michael, and 4-year-old Gabriela, primarily focusing on their medical, psychological, and educational needs.
While the children were placed with foster parents, Illiana discovered that the foster parents were giving Michael ADHD medication, although he had never been diagnosed with ADHD. She quickly informed the children’s ad litem and CPS and Michael was promptly taken off the medications. Because of the extensive trauma they had experienced, Illiana advocated for the children to be enrolled in play therapy. After they were placed in therapy, she made sure to maintain consistent communication with the therapist, where she reported her concerns about the children. When the children moved placements, Illiana visited their new schools to ensure they were adjusting well and receiving a good education with any additional support they needed.
"Because of the extensive trauma they had experienced, Illiana advocated for the children to be enrolled in play therapy."
After initially not making any progress toward his court-ordered services, the children’s father announced he would be seeking full custody, and began working on his service plan. He also recommended his grandmother as a potential placement.
Illiana knew it would be a difficult move for Michael and Gabriela since this would be their 5th since entering foster care. She visited the children on a weekly basis, until they were placed with their great-grandmother 250 miles from her, in the aptly named Pharr, TX. Even at this great distance, Illiana continued to support the children. She accompanied the children’s caseworker when they drove to drop the children off at their new home, and then continued to drive the 250 miles on her own to see the children monthly. She also made sure to keep ongoing communication with their caregivers, observed many parent / child visits, and was able to gather valuable information that aided her in her permanency recommendations.
During this chaotic time on the case, Illiana remained steadfastly focused on determining the children’s best interests. She went above and beyond on her case. She interviewed the children, CPS, and the children’s ad litem, kinship placement and foster parents. Her final recommendation about permanency was thoughtful and deliberate, and she was not intimidated by reaching a different conclusion than other parties on her case. The children were permanently placed with their great-grandmother, while the father was granted possessory rights.
Illiana never lost sight of her CASA children, and she always worked diligently to advocate for their best interests. Since she has become an Advocate at CASA, she has completed two cases with a total of five children, and is currently advocating for four children on her third case. Her focus and priority are her CASA children’s well-being, and making sure the court is informed of concerns and recommendations on her case. Since the beginning, Illiana has never shied away from making her voice heard because she recognizes that she represents the voices of her CASA children, and the eyes of the court.
Help us provide more Advocates like Illiana who are willing to go above and beyond to provide a voice for children in foster care.
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In September 2024, the department first became involved with a family of five following allegations of substance abuse and medical neglect concerning the mother. Child Protective Investigations (CPI) initially sought to keep the family together by implementing a safety plan with fictive kin—a family the mother and children had met during their stay at Haven for Hope. The hope was that this new placement would provide stability for the children while keeping them safely with someone familiar. For a few weeks, it seemed to be working. But on October 29, 2024, the mother told the fictive kin she was going to retrieve her remaining belongings from Haven for Hope—and never returned. From November 2024 through February 2025, CPS continued its efforts to locate her while supporting the kinship placement and meeting the children’s needs. In January 2025, the kinship placement informed the department that she could no longer care for the youngest child, Ava, due to her severe behavioral needs. Faced with these challenges, the department made the difficult decision to file for removal to provide more comprehensive support for the children and the kinship caregivers. Ava was quickly placed in a foster home in February 2025, while her three brothers remained with fictive kin. Around this time, CASA Staff Advocate JoAnn Herring was assigned to the case. By April 2025, safety concerns prompted the immediate removal of the boys. They were placed in an emergency shelter while the department and JoAnn worked tirelessly to explore placing them with their sister in her foster home. Caring for four children is a big ask, especially for new foster parents, but with support from JoAnn and the department, the foster family rose to the challenge. By May 2025, all four siblings were finally reunited under one roof—a first major victory for this family. Even with the siblings together, challenges remained. The children had significant medical and educational needs. Michael, who had experienced medical neglect while in his mother’s care, was diagnosed with Stage 5 chronic kidney disease, requiring frequent doctor visits, hospital stays, and surgery. During these times, JoAnn visited the hospital regularly, offering support and encouragement to both Michael and his foster parents. JoAnn also worked closely with the department and foster family to ensure the other children—Ava, Mateo, and Leo—received the therapeutic and educational support they needed. Through Collaborative Family Engagement meetings, the team created a comprehensive plan addressing the children’s medical, educational, and therapeutic needs, with the goal of preventing placement disruption and ensuring the foster parents felt supported. Today, all four children are enrolled in school with 504 plans in place, and Michael has access to wrap-around medical services—another major triumph. The foster parents now feel confident in their ability to meet the children’s needs, and if the parents remain disengaged, the case may ultimately move toward termination. While that possibility is heartbreaking, the family has a permanent, loving home ready to care for them. Michael, though still facing significant medical challenges, has a strong team advocating for him every step of the way. This story is still unfolding, but it highlights the power of teamwork, advocacy, and dedication in helping children find stability, care, and hope. It’s a reminder of what can be achieved when community, department staff, and CASA advocates go above and beyond to support children and families in need.
Sol Arena Russo
