Story of Hope: Jeff & Janice Ivey
November Advocate Impact Story
Written By: Jeff & Janice's Advocate Supervisor

In May 2019, a month after Jeff and Janice Ivey became CASA Advocates, they met with their supervisor to discuss what their first case would be. After expressing interest in advocating for a large sibling group, they were placed on a case with six children, ages ranging from 1-13 years old.
Jeff and Janice hit the ground running and immediately began to gather information. At this time, the children were in two different placements. Five were placed at the Children’s Shelter, and one was with his biological father. The Ivey’s visited the children regularly and quickly built a bond with each of them. They maintained contact with the CPS Caseworker, the kids’ Case Manager, the parents, and others who could offer insight to what the children had experienced. Additionally, they obtained all medical, dental, and educational records to review and determine the best way to assist these children.
[Jeff and Janice] maintained contact with the CPS Caseworker, the kids’ Case Manager, the parents, and others who could offer insight to what the children had experienced.
Jeff and Janice recognized the importance of both individual outings with the children as well as smaller sibling visits to allow the children an opportunity to bond with them and with each other. Approximately one month into the case, the CPS Caseworker sent an email to their CASA Supervisor describing the positive impacts they had already made, and what a pleasure it had been to work with Jeff and Janice.
During one visit, Jeff noticed that the little boy living with his father was complaining of back pain. Jeff inquired and soon discovered that the boy did not have a mattress. He had been sleeping on a box spring with a few pillows. Jeff immediately called his CASA Supervisor and together went into action. Within the same week, they were able to find and deliver a gently used twin sized bed with brand new sheets for the boy to sleep on. Jeff was beaming with excitement when he told his Supervisor how thankful the little boy was when he received the bed and expressed how he had “never had a real bed before.” The father of the young boy was equally as thankful. He stated that he was doing the best he could for his son, but that the bed was something that he had not been able to afford.
Jeff inquired and soon discovered that the boy did not have a mattress. He had been sleeping on a box spring with a few pillows.
Meanwhile, the other five children, who had been at the shelter, were now placed in two different foster homes. Jeff and Janice observed that the older girls were drastically behind in their education, and so made sure to provide special care and attention when it was time for the children to attend school. They accompanied all the children when they were being registered at their individual schools, and made it a priority to advocate and secure tutoring for the children. Janice even takes the time to transport the oldest child back and forth each day to the school she was in before entering foster care so she can maintain some normality in her life. They continue to be present at every parent / teacher conference and parental visitation to ensure that the children are never alone.
Jeff and Janice have encouraged these children and have given them hope. The parents have even asked them if they would remain in contact with the family, once permanency has been determined. We are grateful for Jeff and Janice and all they have done and continue to do on behalf of their CASA kids!
Help us provide more Advocates like Jeff and Janice who are willing to go above and beyond to provide a voice for children in foster care.
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Emily Benedict: Championing College Dreams for Youth in Care Emily Benedict has always believed deeply in the power of higher education and has a passion for making college access a reality—especially for youth in foster care. When she expressed interest in taking on a second CASA case, she was clear about her goal: she wanted to work with a youth on the college docket, helping them navigate the complex path toward applying to and enrolling in college. In August of last year, Emily was matched with a 16-year-old youth living at Connections in New Braunfels. The teen had spent several years in care, with her parents’ rights terminated and a previous kinship placement having broken down. Though she had two siblings, she was no longer in contact with them. From their first meeting, a strong connection grew between Emily and her youth—especially during a Clifton Strengths event hosted at CASA. As the school year kicked off, Emily quickly stepped in to advocate for her youth’s education. She connected with school counselors, began tracking her youth’s grades and attendance, and stepped up when she learned the teen was failing two classes due to a lack of access to technology. Emily secured a Chromebook and printer through CASA, ensuring her youth had the tools to succeed. With weekly check-ins, academic encouragement, and consistent support, her youth turned things around—eventually getting back on track to graduate a year early . Knowing college was the goal, Emily helped prepare her youth for the journey ahead. She shared opportunities for SAT prep, researched application deadlines, supported her through the FAFSA process, and made sure every college application was submitted on time. She also enrolled her in the PAL program, arranged campus tours, and even ensured she had the required immunizations for enrollment. Emily didn’t stop there—she helped her youth open a bank account and advocated tirelessly with the caseworker to get her into a driver’s ed program. Throughout the year, Emily also supported her youth emotionally. She helped her process complex feelings about being separated from her siblings and successfully facilitated a visit—opening the door to renewed phone and virtual contact. Just weeks before graduation, the youth’s placement at her residential facility fell through, and she began couch-surfing with friends. Emily didn’t miss a beat. She stayed in close contact with the youth’s support team—including her caseworker, attorney, and college docket facilitators—keeping everyone updated and focused on solutions. She explored housing options, called multiple facilities, and even reached out to colleges to see if the teen could move into a dorm early. Though dorms were restricted to 18+, Emily remained determined. She arranged a meeting between the teen and Judge Montemayor, who encouraged her to finish her final week of school and graduate—assuring her of continued support while placement was pending. Soon after, Emily discovered Lifeworks in Austin, a program offering housing, counseling, education, and workforce support. She helped secure a spot, drove her youth around town to collect belongings, and personally transported her on move-in day—returning the next day to check in. Emily proudly attended the teen’s graduation at the end of May. She is now helping her enroll in an online course for the fall semester, giving her a head start on college before she turns 18 in November and transitions into a Supervised Independent Living (SIL) dorm. Through every setback and success, Emily has remained a steady, empowering force—amplifying her youth’s voice, championing her goals, and proving the life-changing impact of one dedicated CASA volunteer.