Story of Hope: Matthew
October Advocate Impact Story
Matthew first came to the attention of CPS at the age of nine, due to his mother’s unaddressed mental health issues and drug use. Matthew was diagnosed with autism, and though verbal, was very introverted and seldom spoke unless he was comfortable. CPS attempted to work with his mother through Family Based Safety Services however, his mother continued to test positive for drugs and was disruptive at Matthew’s school. She showed up at the relative caregiver’s home, disrupted their routine and posed a threat to the caregiver. This led to the legal removal of Matthew into CPS’s care.
Enter CASA advocate Joanna Skidmore. Joanna immediately sought ways to make a connection with this child that already has difficulties connecting with the world. She learned that he enjoyed trains, puzzles, stuffed teddy bears and watching movies. During the Christmas holiday, Joanna obtained a wooden train which she and Matthew were able to paint together, which he loved. On some visits, they would just sit and watch movies together, and Matthew slowly became so comfortable with her presence, that he would sit next to her closely.
Prior to the COVID-19 protocols, Joanna would visit with Matthew at least once in the home but also observed the bi-monthly parent/child visits that were supervised at the CPS offices. She was able to observe the changes in Matthew mother’s interactions with him. Once his mother participated in parenting classes for autism, she began the fully understand her child’s needs.
Once the COVID-19 protocols began, Joanna found ways to continue to connect to this special child. She would drop off popsicles at his home, and then arrange Face-Time chats so that they could eat their popsicles together. Joanna understood that Face-time chats were difficult for Matthew. He had begun to struggle with virtual school during the day, without the benefit of hands-on assistance he normally had in school. Joanna created a routine with Matthew that she maintained during each visit, whether in-person or virtual. She asked him three questions. The questions would vary depending on his behaviors that day, or if a parent/child visit would take place but one question always remained the same, “What do you need?” Matthew came to rely on Joanna for her patience and her willingness to allow him to be comfortable in his own space. Her questions were always open-ended and he responded openly and honestly. He’d tell her about his day, the reasons he may have acted out, what he was feeling. He told Joanna about his visits with his parents and his likes and dislikes. This extremely introverted child, who is diagnosed with autism, found someone who was able to connect with him and continue the connection, despite no longer being able to see each other in person.
Eventually Matthew’s mother became stable enough that he was placed back into her home. The court granted Permanent Managing Conservatorship to Matthew’s grandmother, with whom his mother lived. Thank you, Joanna, for the lasting impacts you have made by patiently connecting with Matthew, listening to his needs, and advocating for his best interests!

In March 2025, Child Protective Services removed four young children, just 7, 4, 2, and 3 months old, from their mother’s care. This difficult step followed ongoing concerns about neglect, largely connected to the mother’s struggle with substance use, even during her most recent pregnancy. Although CPS offered support through Family Based Safety Services, the mother was unable to engage in the help provided. The children’s father was also unable to support them due to his own substance abuse and his incarceration in Bexar County Jail. Before removal, the children’s basic medical and educational needs were going unmet. They had been moved repeatedly between their mother and other relatives, leaving them without the stability, routine, and nurturing supervision every child deserves. When CASA Staff Advocate, JoAnn Herring, was assigned the case in April 2025, she immediately reached out to both kinship caregivers to understand the children’s needs and how to best support the families stepping in to care for them. JoAnn quickly learned that the paternal grandmother, who lovingly took in some of the children, was struggling financially and facing barriers due to limited English proficiency. To ensure she wasn’t facing these challenges alone, JoAnn submitted a CFE (Collaborative Family Engagement) referral and personally provided translation support so the grandmother could access services with dignity and understanding. Throughout the case, JoAnn has witnessed moments where cultural sensitivity was lacking, and personal biases influenced important decisions; often at the expense of what was best for the children. Despite these obstacles, she continues to advocate steadfastly and compassionately for the children to remain with the kinship caregivers who have opened their homes and hearts to provide safety, consistency, and love. Although the case is not yet over, Joann’s story demonstrates that CASA’s advocacy reaches beyond the children themselves, strengthening the village of care and support surrounding them, because CASA wants children to be safe, to thrive, and to have their overall well-being protected.







