Story of Hope: Nancy Maloy

Advocate Impact Story


Nancy Maloy entered the lives of sisters: Michelle, Amber and Aubrey in April 2020, just as the pandemic began. The girls were in the care of CPS for neglectful supervision by their mother due to illegal substance abuse and mental health needs. Michelle's father was deceased and the youngest girls' father was incarcerated, with an unknown release date. Michelle, being the eldest, was used to being the "parent' for her siblings and at times for her mother as well.

 

At first, Nancy was unsure how to proceed and establish a positive rapport with the girls as visits were virtual and by telephone.  The girls were in a shelter and it was difficult to get a hold of the three at the same time. Nevertheless, Nancy called weekly and soon the girls were looking forward to her phone calls. During their phone calls, Nancy would ask Michelle if she knew of relatives that could care for them, and was provided with a distant cousin's name. She relayed the information to the caseworker, a home study was completed and approved, and the girls were soon placed with their "Tia", as they called her. As time progressed, Nancy began visiting the girls, doing porch drop offs of items needed.  Once restrictions were lifted to include in-home visits, Nancy would take dinner and attend Michelle's soccer games, as they were outdoors. 

 

Nancy worked closely with service providers on the case, including the girls' teachers, therapists and kept their attorney informed of all happenings. She visited with Michelle after knee surgery and encouraged her to continue with Soccer, as this was her passion. She also helped Michelle enroll in a credit recovery program, as she found out through Michelle's school counselor she was missing several credits due to excessive absences the year prior. With Nancy's guidance, Michelle was enrolled in the College Docket program and this has set up a pathway to college for her. As of the beginning of this school year, Michelle is caught up with credits and on target with her cohort to graduate this spring. Nancy was also very involved with the youngest girls' school grades. The girls attended a private school their Tia worked at, and enjoyed returning to in-person classes.

 

While the girls were doing great, their mother unfortunately was not. Mother was not in compliance with services and things were not looking good. Michelle knew what was happening, as she had frequent phone contact with her mother. Nancy continued to be a constant in their lives and was present when the caseworker and ad-litem discussed the possibility of their mother losing her rights to them and being adopted by their caregiver.  Nancy comforted the girls and let them know things would be ok; she would be there through the trial and after the outcome. She constantly reminded them they were safe and loved.

 

Soon after the trial, the girls Tia had a personal matter arise and let the caseworker know she would not be able to adopt Amber and Aubrey, but could still be a permanent placement for the girls. With this news, Nancy and the caseworker reached out to the girl’s paternal grandmother who had come forward at the beginning of the case to care for them. Grandmother was initially not seen as the first placement option as she lived 5 hours away and could only take the youngest girls, and not Michelle. Michelle did not want to be separated from her sisters. Now that a whole year and a few months had passed, the girls had adjusted to stability and routine. Nancy, the caseworker and ad-litem felt placement with their grandmother was the only way to give the girls permanency. This scared Michelle as she had always felt she had to protect her sisters. With the support of her therapist, Nancy, her attorney, and caseworker- Michelle realized this was the best decision for her sisters, as they could obtain a permanent and safe home with family. Michelle agreed to remain with her Tia and will go to college next year. Michelle's condition for staying in care, as she was now 18, was to be allowed frequent visits and virtual contact with her sisters. At a special hearing set by their attorney, Nancy recommended the girls be placed with their grandmother and the adoption proceed, with the condition Michelle be allowed visits and virtual contact. The girls' attorney, CPS and the grandmother all agreed. Before the girls were moved, Nancy ensured the placement was safe and secure and spoke with the grandmother on several occasions, letting her know how close the girls were and the importance visits between them would be. 

 

The girls have now been with their grandmother for two months and are doing well. Michelle is currently a senior in high school and is on track to graduate. She has visited college campuses and will be submitting applications in the upcoming months.  All the while, Nancy has been their biggest supporter and has stated she will continue to be in their lives for years to come.

By bfines July 14, 2025
Emily Benedict: Championing College Dreams for Youth in Care Emily Benedict has always believed deeply in the power of higher education and has a passion for making college access a reality—especially for youth in foster care. When she expressed interest in taking on a second CASA case, she was clear about her goal: she wanted to work with a youth on the college docket, helping them navigate the complex path toward applying to and enrolling in college. In August of last year, Emily was matched with a 16-year-old youth living at Connections in New Braunfels. The teen had spent several years in care, with her parents’ rights terminated and a previous kinship placement having broken down. Though she had two siblings, she was no longer in contact with them. From their first meeting, a strong connection grew between Emily and her youth—especially during a Clifton Strengths event hosted at CASA. As the school year kicked off, Emily quickly stepped in to advocate for her youth’s education. She connected with school counselors, began tracking her youth’s grades and attendance, and stepped up when she learned the teen was failing two classes due to a lack of access to technology. Emily secured a Chromebook and printer through CASA, ensuring her youth had the tools to succeed. With weekly check-ins, academic encouragement, and consistent support, her youth turned things around—eventually getting back on track to graduate a year early . Knowing college was the goal, Emily helped prepare her youth for the journey ahead. She shared opportunities for SAT prep, researched application deadlines, supported her through the FAFSA process, and made sure every college application was submitted on time. She also enrolled her in the PAL program, arranged campus tours, and even ensured she had the required immunizations for enrollment. Emily didn’t stop there—she helped her youth open a bank account and advocated tirelessly with the caseworker to get her into a driver’s ed program. Throughout the year, Emily also supported her youth emotionally. She helped her process complex feelings about being separated from her siblings and successfully facilitated a visit—opening the door to renewed phone and virtual contact. Just weeks before graduation, the youth’s placement at her residential facility fell through, and she began couch-surfing with friends. Emily didn’t miss a beat. She stayed in close contact with the youth’s support team—including her caseworker, attorney, and college docket facilitators—keeping everyone updated and focused on solutions. She explored housing options, called multiple facilities, and even reached out to colleges to see if the teen could move into a dorm early. Though dorms were restricted to 18+, Emily remained determined. She arranged a meeting between the teen and Judge Montemayor, who encouraged her to finish her final week of school and graduate—assuring her of continued support while placement was pending. Soon after, Emily discovered Lifeworks in Austin, a program offering housing, counseling, education, and workforce support. She helped secure a spot, drove her youth around town to collect belongings, and personally transported her on move-in day—returning the next day to check in. Emily proudly attended the teen’s graduation at the end of May. She is now helping her enroll in an online course for the fall semester, giving her a head start on college before she turns 18 in November and transitions into a Supervised Independent Living (SIL) dorm. Through every setback and success, Emily has remained a steady, empowering force—amplifying her youth’s voice, championing her goals, and proving the life-changing impact of one dedicated CASA volunteer.
By bfines July 14, 2025
Sherri Lee Boos
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