Advocate Impact: Benny Soto & JoAnn Herring
July Story of Hope
Written By: Benny and JoAnn's Advocate Supervisor

Christina (8), and Anna (7), were brought into care for neglectful supervision, physical abuse and allegations of sexual abuse by mom’s boyfriend. The girls were also found dirty and hungry. Even though the girls were only a year apart, Christina assumed the parental role and protected Anna in any way she could. When they were removed they were placed in an emergency shelter until a maternal aunt was located for placement. Around the 6 month mark of the case the maternal aunt was going back and forth with CPS on if she was going to be able to care for the girls’ long term. JoAnn and Benny assured them that no matter where they were placed their CASA’s would be with them every step of the way. The next month CPS got the call that the aunt could no longer care for them and for the caseworker to go pick up the girls up as soon as possible. At this point in the case there had already been 4 different caseworkers and it was not looking like permanency for these girls was an option. Finally, a foster to adopt placement was identified and the girls were placed almost immediately. CASA made a placement visit to see how the girls were adjusting and they both stated they could see that there was an instant bond between the four of them.
JoAnn and Benny assured them that no matter where they were placed their CASA’s would be with them every step of the way.
Everything seemed to be going great for a few months and the case was nearing the 10-month mark when another Great Aunt, whom the children had never met, came forward and wanted to be considered for placement. When the children got wind of the possibility of being moved again their anxiety went through the roof and they were constantly worried about being ripped out of yet another home and placed with strangers. They had also just gotten over the fact that their previous Aunt did not want them and could no longer care for them. To make matters worse, the case was transferred yet again to another caseworker. Benny and JoAnn remained the one constant on this case and were able to give a bit of background to the new caseworker.
The new caseworker did a preliminary home assessment on the Great Aunt but felt it would be in their best interest if the children stayed with their current foster parents. The CASA’s also expressed that these girls needed permanency as soon as possible and they did not feel it was in their best interest to drag this case on longer that it already had. In the end, the parents’ rights were terminated and the foster family was able to
successfully adopt the girls. Christina was assured that she would no longer have to take care of her sister and that she could just be a kid again.
This family along with Benny and JoAnn will be featured in this year’s
Gallery of Hope.
JoAnn and Benny have successfully completed two cases and are currently working two special requests cases, totaling 6 children all together.
Advocates like JoAnn and Benny are able to make a considerable difference in children's lives through the training and support they receive through CASA. Your gifts make it possible for more compassionate volunteers to be trained. Please consider making a gift
today as we try to ensure that every child who needs an advocate will get one!
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Pictured, left to right, JoAnn, Yvonne, Lorena, Mackenzie, Michelle, Stephanie, and Dan At CASA, our vision is to serve every child in foster care with a dedicated advocate. While an incredible volunteer serves most children, our new team of Staff Advocates helps expand our capacity to serve children with extremely challenging cases. Staff Advocates help fill critical gaps by taking on cases that often require more intensive coordination and support. These may include larger sibling groups, children with multiple placements, cases connected to specialty courts, or youth placed outside of Bexar County, sometimes even in other cities or states. By supporting these more complex situations, Staff Advocates ensure that children still receive consistent advocacy and attention when additional time or specialized support is needed. Our team includes six Staff Advocates and one Team Lead, all trained employees who work directly with children and families involved in the child welfare system. Thanks to funding from Bexar County and the John R. & Greli N. Less Charitable Trust , the Staff Advocate program has served 126 children in the past year who might not otherwise have had CASA’s brand of consistent, caring advocacy. We are also delighted to announce funding from National CASA/GAL Association to partially support the program in the coming year. In addition to their casework, our Staff Advocates support the Recruitment Department by helping raise awareness about advocacy opportunities in the community. Because they work directly with children and the court system, they bring valuable, real-life insight into what advocacy truly looks like. Staff Advocates have joined the recruitment team at several community events, including Coffee Shop Info Sessions, Comic Con, Faith-based markets, and National Night Out. At these events, they answer questions, share their experiences, and help potential volunteers better understand what it means to advocate for a child in foster care. They bring a firsthand perspective full of authenticity and impact for those considering becoming CASA volunteers. Impact in the Community During our past fiscal year starting July 2025, our Staff Advocates have served 126 children, including 23 children who were placed outside of Bexar County. Since its inception in January 2025, the team’s work has contributed to several meaningful outcomes for children and youth, including: 6 successful reunifications with parents , impacting 16 children 2 adoptions , providing permanent homes for 4 children 2 permanency placements for long-term care , supporting 4 children 1 successful transition into adulthood , where a young person is now attending college, employed, and living independently in her own apartment 6 college-bound students supported These outcomes reflect the dedication and commitment our Staff Advocates bring to every case they serve. Thank you, Staff Advocate Team! If you are interested in learning more about becoming a CASA advocate or attending an upcoming information session, we invite you to connect with our Recruitment Team and discover how you can make a difference in a child’s life.

Harrison came into care in January 2021 due to abuse and neglect in the home. The department attempted to implement a few safety plans but to no avail. Ultimately, the parents were unable and unwilling to provide him with a safe and stable home environment, and Harrison was placed into foster care. In June 2025, Staff Advocate, Michelle, was assigned to the case, and he was living with his aunt in Laredo, TX. From day one, Michelle has been dedicated to getting to know Harrison, establishing rapport, and building trust. She would take the time to listen to him and get to know his likes and interests. When she first met him, he was timid and shy but as he gained confidence and became more comfortable, he started to open up to Michelle. He started advocating for himself, asking for a new charger for his laptop to do his schoolwork and started to disclose more important topics such as sensitive issues he was facing with his family. In October 2025, while Michelle was heading to Laredo to visit Harrison, he called her to let her know that he was no longer allowed back into his aunt’s home. There was a placement breakdown happening due to a verbal/physical altercation with his aunt and other family members, and his aunt gave notice to the department that day. Upon arrival at Laredo, Michelle immediately called Harrison’s case worker and attorney to let them know what had just transpired. Due to Harrison being 18 and not officially in extended care, Michelle was met with some pushbacks; however, she persevered and asked what his options were, if any, and how we could help him. Harrison’s team worked together and was able to get the extended care paperwork drafted and completed and Michelle was able to brainstorm with Harrison to find him a temporary home with a close friend until his caseworker could bring him back to San Antonio. Michelle took Harrison to his aunt’s so he could pack his belongings and stay with his friend temporarily. Michelle was so thankful that she could be there for him in his time of need. A few days later, Harrison was back in San Antonio. Harrison is currently thriving in his Supervised Independent Living (SIL) placement and is on track to graduate high school in May. He has plans to attend college for Cosmetology. He has had a tremendous change in his overall mood and is coming into his own as a confident young adult. When asked by Michelle how he feels being at his current placement, his response was “safe” and that’s all Michelle needed to hear to know she was making a positive impact.






