Advocate Spotlight: Joan Ulsher
December Advocate Interview
1. How long have you been an Advocate and when did you realize you wanted to become one?
I have been a volunteer advocate for one year as of November. I realized I wanted to be an advocate after my husband signed up a couple months before me. I have also been mentoring a young man who aged out of foster care for 9 years now and realized this was the next logical step towards serving children in need. As a foster care alumni myself, I knew that all children need someone to speak up for them. I’m grateful God opened my eyes and heart and revealed that becoming a child advocate was my chosen path and purpose.
2. What is the most rewarding aspect of being an Advocate?
The most rewarding aspect of being an advocate is knowing I am making a positive difference in the kids lives and getting their affirmation for those efforts! Teens can be particular, but I feel like my teens have come a long way in trusting me and that is a powerful responsibility.
3. If you could offer words of encouragement to your fellow and incoming Advocates, what would they be?
New advocates should not be shy. Be sure to question decisions that your training and “gut” are telling you to address. You are the voice for the children you represent and they are counting on you to challenge CPS, the attorneys or even the ADA when there is a specific need that should be addressed. Of course, always keep in contact with your advocate supervisor. Expect that they will want you to be candid with them too. Be sure to come to every discussion, service plan, meeting, or court hearing fully prepared. Know your case backwards and forwards and do additional research on specific needs like special education, developmental milestones, mental health challenges, and trauma based care among others. There’s no limit- it’s all what makes sense to your specific case.
In March 2025, Child Protective Services removed four young children, just 7, 4, 2, and 3 months old, from their mother’s care. This difficult step followed ongoing concerns about neglect, largely connected to the mother’s struggle with substance use, even during her most recent pregnancy. Although CPS offered support through Family Based Safety Services, the mother was unable to engage in the help provided. The children’s father was also unable to support them due to his own substance abuse and his incarceration in Bexar County Jail. Before removal, the children’s basic medical and educational needs were going unmet. They had been moved repeatedly between their mother and other relatives, leaving them without the stability, routine, and nurturing supervision every child deserves. When CASA Staff Advocate, JoAnn Herring, was assigned the case in April 2025, she immediately reached out to both kinship caregivers to understand the children’s needs and how to best support the families stepping in to care for them. JoAnn quickly learned that the paternal grandmother, who lovingly took in some of the children, was struggling financially and facing barriers due to limited English proficiency. To ensure she wasn’t facing these challenges alone, JoAnn submitted a CFE (Collaborative Family Engagement) referral and personally provided translation support so the grandmother could access services with dignity and understanding. Throughout the case, JoAnn has witnessed moments where cultural sensitivity was lacking, and personal biases influenced important decisions; often at the expense of what was best for the children. Despite these obstacles, she continues to advocate steadfastly and compassionately for the children to remain with the kinship caregivers who have opened their homes and hearts to provide safety, consistency, and love. Although the case is not yet over, Joann’s story demonstrates that CASA’s advocacy reaches beyond the children themselves, strengthening the village of care and support surrounding them, because CASA wants children to be safe, to thrive, and to have their overall well-being protected.
Johnathan Cobb
