H-E-B Partners Support CASA

H-E-B Partners step up to support San Antonio Community with Child Advocates San Antonio (CASA)

Renowned for its deep-rooted support for the San Antonio community, H-E-B is one of our city’s biggest donors and supporters of families in need. Throughout our community, H-E-B Partners have excelled in their commitment to give back during these unprecedented times - including as CASA Volunteers! Thank You!

CASA Advocates are community volunteers who are assigned to a child (or children) recently removed from their family, due to abuse or neglect, and placed into the foster care system. The CASA Advocate acts as the one constant in that child’s life until they are placed within a permanent family home. 

After one month of training, and being sworn in by a judge, CASA Advocates begin their role of advocating for that child. They watchfully ensure that the child is cared for and does not fall through the cracks of an overburdened system. CASA Advocates make monthly visits to children and build trusting relationships with the child(ren). Volunteers make informed recommendations to the judge regarding the child’s physical and emotional well-being. Their Advocate becomes their constant, and most importantly, they bring hope during a dark and scary time.

Karen Schiffmacher, an H-E-B partner for 23 years, has also been a CASA Advocate for over 2 years. She takes pride in the impact she has made for the 3 children on her case, most recently helping her CASA child get accepted into the city’s new college initiative program. “H-E-B has been extremely flexible in allowing me the time I need to attend court dates, meet with other support members, and even pick up the children from school on occasion.” says Karen. “H-E-B also has asked what they can do to help and what items they can provide to my CASA children and their foster homes. They are pretty amazing!”

Karen encourages other H-E-B Partners to become CASA Advocates. “It is a great way to give back, but also to influence, and change a child’s life! We are not only advocates, but also role models for these children. When we advocate, through our own experiences, we allow the children to see there is more to life, and we can connect them to resources to figure out their future path and achieve all of their dreams.” 

We love that H-E-B and their Partners have been inspiring supporters of CASA, and we encourage others to consider becoming a CASA Advocate. The only thing required of you is your time. This opportunity not only gives back to the children you work with but will also impact your own life forever. Learn how you can get involved by joining an upcoming information session or training class. For more information, visit www.casa-satx.org or call (210) 225-7070. 

June 17, 2026
Pictured, left to right, JoAnn, Yvonne, Lorena, Mackenzie, Michelle, Stephanie, and Dan At CASA, our vision is to serve every child in foster care with a dedicated advocate. While an incredible volunteer serves most children, our new team of Staff Advocates helps expand our capacity to serve children with extremely challenging cases. Staff Advocates help fill critical gaps by taking on cases that often require more intensive coordination and support. These may include larger sibling groups, children with multiple placements, cases connected to specialty courts, or youth placed outside of Bexar County, sometimes even in other cities or states. By supporting these more complex situations, Staff Advocates ensure that children still receive consistent advocacy and attention when additional time or specialized support is needed. Our team includes six Staff Advocates and one Team Lead, all trained employees who work directly with children and families involved in the child welfare system. Thanks to funding from Bexar County and the John R. & Greli N. Less Charitable Trust , the Staff Advocate program has served 126 children in the past year who might not otherwise have had CASA’s brand of consistent, caring advocacy. We are also delighted to announce funding from National CASA/GAL Association to partially support the program in the coming year. In addition to their casework, our Staff Advocates support the Recruitment Department by helping raise awareness about advocacy opportunities in the community. Because they work directly with children and the court system, they bring valuable, real-life insight into what advocacy truly looks like. Staff Advocates have joined the recruitment team at several community events, including Coffee Shop Info Sessions, Comic Con, Faith-based markets, and National Night Out. At these events, they answer questions, share their experiences, and help potential volunteers better understand what it means to advocate for a child in foster care. They bring a firsthand perspective full of authenticity and impact for those considering becoming CASA volunteers. Impact in the Community During our past fiscal year starting July 2025, our Staff Advocates have served 126 children, including 23 children who were placed outside of Bexar County. Since its inception in January 2025, the team’s work has contributed to several meaningful outcomes for children and youth, including: 6 successful reunifications with parents , impacting 16 children 2 adoptions , providing permanent homes for 4 children 2 permanency placements for long-term care , supporting 4 children 1 successful transition into adulthood , where a young person is now attending college, employed, and living independently in her own apartment 6 college-bound students supported These outcomes reflect the dedication and commitment our Staff Advocates bring to every case they serve. Thank you, Staff Advocate Team! If you are interested in learning more about becoming a CASA advocate or attending an upcoming information session, we invite you to connect with our Recruitment Team and discover how you can make a difference in a child’s life.
June 8, 2026
Harrison came into care in January 2021 due to abuse and neglect in the home. The department attempted to implement a few safety plans but to no avail. Ultimately, the parents were unable and unwilling to provide him with a safe and stable home environment, and Harrison was placed into foster care. In June 2025, Staff Advocate, Michelle, was assigned to the case, and he was living with his aunt in Laredo, TX. From day one, Michelle has been dedicated to getting to know Harrison, establishing rapport, and building trust. She would take the time to listen to him and get to know his likes and interests. When she first met him, he was timid and shy but as he gained confidence and became more comfortable, he started to open up to Michelle. He started advocating for himself, asking for a new charger for his laptop to do his schoolwork and started to disclose more important topics such as sensitive issues he was facing with his family. In October 2025, while Michelle was heading to Laredo to visit Harrison, he called her to let her know that he was no longer allowed back into his aunt’s home. There was a placement breakdown happening due to a verbal/physical altercation with his aunt and other family members, and his aunt gave notice to the department that day. Upon arrival at Laredo, Michelle immediately called Harrison’s case worker and attorney to let them know what had just transpired. Due to Harrison being 18 and not officially in extended care, Michelle was met with some pushbacks; however, she persevered and asked what his options were, if any, and how we could help him. Harrison’s team worked together and was able to get the extended care paperwork drafted and completed and Michelle was able to brainstorm with Harrison to find him a temporary home with a close friend until his caseworker could bring him back to San Antonio. Michelle took Harrison to his aunt’s so he could pack his belongings and stay with his friend temporarily. Michelle was so thankful that she could be there for him in his time of need. A few days later, Harrison was back in San Antonio. Harrison is currently thriving in his Supervised Independent Living (SIL) placement and is on track to graduate high school in May. He has plans to attend college for Cosmetology. He has had a tremendous change in his overall mood and is coming into his own as a confident young adult. When asked by Michelle how he feels being at his current placement, his response was “safe” and that’s all Michelle needed to hear to know she was making a positive impact.
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