H-E-B Partners Support CASA
H-E-B Partners step up to support San Antonio Community with Child Advocates San Antonio (CASA)
Renowned for its deep-rooted support for the San Antonio community, H-E-B is one of our city’s biggest donors and supporters of families in need. Throughout our community, H-E-B Partners have excelled in their commitment to give back during these unprecedented times - including as CASA Volunteers! Thank You!
CASA Advocates are community volunteers who are assigned to a child (or children) recently removed from their family, due to abuse or neglect, and placed into the foster care system. The CASA Advocate acts as the one constant in that child’s life until they are placed within a permanent family home.
After one month of training, and being sworn in by a judge, CASA Advocates begin their role of advocating for that child. They watchfully ensure that the child is cared for and does not fall through the cracks of an overburdened system. CASA Advocates make monthly visits to children and build trusting relationships with the child(ren). Volunteers make informed recommendations to the judge regarding the child’s physical and emotional well-being. Their Advocate becomes their constant, and most importantly, they bring hope during a dark and scary time.
Karen Schiffmacher, an H-E-B partner for 23 years, has also been a CASA Advocate for over 2 years. She takes pride in the impact she has made for the 3 children on her case, most recently helping her CASA child get accepted into the city’s new college initiative program. “H-E-B has been extremely flexible in allowing me the time I need to attend court dates, meet with other support members, and even pick up the children from school on occasion.” says Karen. “H-E-B also has asked what they can do to help and what items they can provide to my CASA children and their foster homes. They are pretty amazing!”
Karen encourages other H-E-B Partners to become CASA Advocates. “It is a great way to give back, but also to influence, and change a child’s life! We are not only advocates, but also role models for these children. When we advocate, through our own experiences, we allow the children to see there is more to life, and we can connect them to resources to figure out their future path and achieve all of their dreams.”
We love that H-E-B and their Partners have been inspiring supporters of CASA, and we encourage others to consider becoming a CASA Advocate. The only thing required of you is your time. This opportunity not only gives back to the children you work with but will also impact your own life forever. Learn how you can get involved by joining an upcoming information session or training class. For more information, visit www.casa-satx.org or call (210) 225-7070.
In December 2024, CPS received a referral reporting that Demitri and Maria were living under a bridge along with their three children, Santiago, Mary, and Jose. The Department sought removal of the siblings due to numerous concerns including substance use by all members of the family unit, unsanitary living conditions, malnourishment, and other safety risks. It was later discovered that the children had a significant gap in their education and medical care, and that the two oldest children had juvenile justice involvement. The parents also had an extensive history with CPS. A few months after removal, CASA Advocates, Alejandro Trevino and Lauren Wise, were appointed to the case, quickly becoming a consistent and trusted presence in the lives of the Santiago (16), Mary (15), and Jose (13). During their first meeting, the siblings expressed a deep desire to stay together and eventually reunite with their parents, emphasizing that they had always been together as a family. Unfortunately, shortly after that initial encounter, Santiago and Mary were placed in a Residential Treatment Center (RTC) located hours away from Jose. Multiple placement changes followed, creating ongoing instability that further complicated their healing process. From the beginning, the CASA Advocates have worked tirelessly to ensure that the children’s services remain uninterrupted despite the frequent transitions. They continue to collaborate with CPS, the children’s attorney ad litem, and various placements to ensure the siblings’ voices are heard and their best interests prioritized. Alejandro and Lauren attend every staffing, court hearing, service plan meeting, and Collaborative Family Engagement (CFE) meeting while always advocating for stability, connection, and permanency. Understanding the critical importance of sibling relationships, the advocates made it their mission to preserve the children’s bond. They arranged for regular sibling contact, both virtually and in-person, overcoming logistical challenges caused by distance and restrictive placement protocols. At one point, Alejandro and Lauren personally facilitated a sibling visit, traveling a total of 638 miles to ensure the children could spend the time together. It was a powerful act of care, giving the siblings a moment of normalcy and joy in an otherwise turbulent time. For nearly the entirety of the case, the children have been separated from one another and far from their hometown. In the face of prolonged separation, instability, and emotional distress, Alejandro and Lauren’s efforts have played a key role in preserving the siblings’ emotional connection and sense of family. Because of their unwavering commitment, the siblings are now living in the same city again and are showing improvement in their academics and health. While the future remains uncertain and family reunification is still unclear, the advocates continue to hold hope that the siblings can at least be reunited with one another and return to San Antonio. This story is a powerful reminder that even in the face of tremendous challenges, the love between siblings and the dedication of caring advocates can foster hope, healing, and the promise of a brighter future.
Deborah Hom
