June Advocate Spotlight

Michelle Ward

 1. How long have you been an Advocate and when did you realize you wanted to become one?
I completed my Advocate training in January and signed onto my first case towards the end of March 2021. I love to help people and knew that I wanted to do some meaningful volunteering. So, I put a lot of thought into considering which population could most benefit from my help and this led me to CASA.

2. What is the most rewarding aspect of being an Advocate? 
So far, the most meaningful aspect of CASA is being able to help the kids on my case in whatever way I can; based on what they need. The way to do that is by communicating with them, the caregiver, caseworker, and CASA Supervisor. I have teenagers in my case, and they like to text, so that is easier and quicker. However, it’s also important that you call and speak to them as well because it’s important to have a more through conversation sometimes. Needs will vary and being willing to follow up and follow through to get them what they need is important for their well-being. I’ve worked on issues like getting an eyeglass prescription changed with no additional cost, getting them new computers they can keep through CASA. I’ve spoken with sports coaches, school counselors, and other agencies to get support for my girls. When funding dried up, I wrote a letter requesting funding that was still needed for one of my kids to participate in an activity to give them a healthy outlet. Also, if you get a family with more than one child, it’s important that you develop a relationship with all of the kids on your case because all of them may have different needs, wants, and goals.

3. If you could offer some words of encouragement to your fellow and incoming Advocates, what would they be?
To our advocate family and potential members, I would encourage them to firstly always remember why they became an Advocate or want to be an Advocate. Secondly, keep the kids on their case and their needs and wants in mind with every communication and decision made on their behalf. Thirdly, be sure to establish expectations, boundaries, and limitations with your kids and their caregivers as soon as possible and ALWAYS keep your word. Fourthly, make sure that you document everything—keep it factual, detailed, focused, and keep the emotion out of it. Lastly, communicate with the caseworker on a regular basis to get updates on the case. Communicate often with your CASA Supervisor; ask questions and vent if needed.
By CASA Helper August 29, 2026
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