Uncertainty During a Global Pandemic

Advocate Impact Story


This month’s Story of Hope is a continuation of a story that was previously highlighted in October of 2019. When that story was featured, termination of parental rights had just been granted to the parents of Joshua and Shawn. Both boys were in separate foster to adopt homes; however, both sets of foster parents were dedicated to prioritizing the sibling bond between Shawn and Joshua.      
Normally after termination of parental rights an adoption can happen fairly quickly. Unfortunately, in this case we still had a paternal grandmother that was requesting placement and custody of both boys. The grandma had filed a legal intervention so that put the adoptions on pause until the intervention was sorted out. Advocate Janet Penley was determined to see this case through to the adoption of both boys.

Janet continued to visit both boys monthly and follow up with teachers and therapists to ensure they received the care and services they needed. Joshua had an especially hard time during this period because he was very attached to his foster parents and did not understand why there was a delay in his adoption. It seemed that each time we went to court hoping that the adoption could move forward, we were always met with more delays or complications. It was finally ordered that Joshua’s adoption could be consummated since he was not related to the paternal grandmother.  

Joshua was finally adopted in April 2020 during all of the quarantine craziness. Joshua’s family, friends, and attorney celebrated his adoption with a festive car parade to mark the occasion. Joshua was finally able to relax in his home with his new family. Once Joshua was adopted all of the focus turned to Shawn and what needed to happen in order for him to have the same happy ending as his brother.  
Shawn was getting much needed behavioral therapy but he also needed speech and occupational therapy. Due to Covid-19 these services were only available via Zoom. Unfortunately, Shawn really needed in person services since he was younger and had a shorter attention span. Janet continued to support the foster parents and helped provide some resources and ideas on what they could work on at home until he could attend in-person services.  

We had several more court hearings to check on the adoption status and finally a decision was made to set a trial date for all parties to be notified and to address the intervention complication once and for all. Janet diligently completed yet another court report recommending that Shawn stay in his current placement as he had now lived there most of his life and was very bonded to his foster family.  
The zoom hearing started and it was announced that the grandmother had come to an agreement with the adoptive parents and that the adoption would be able to proceed that morning. Shawn’s foster care journey was now over almost 3 years to the day that the case was started.  

Through it all Janet was the one constant that was there through it all. She was there the day that the kids were removed from their grandmother and every month after that. This was a most unusual case filled with uncertainty and delays due to legal complications and a global pandemic but in the end Shawn and Joshua are thriving and have the brightest of futures.


June 17, 2026
Pictured, left to right, JoAnn, Yvonne, Lorena, Mackenzie, Michelle, Stephanie, and Dan At CASA, our vision is to serve every child in foster care with a dedicated advocate. While an incredible volunteer serves most children, our new team of Staff Advocates helps expand our capacity to serve children with extremely challenging cases. Staff Advocates help fill critical gaps by taking on cases that often require more intensive coordination and support. These may include larger sibling groups, children with multiple placements, cases connected to specialty courts, or youth placed outside of Bexar County, sometimes even in other cities or states. By supporting these more complex situations, Staff Advocates ensure that children still receive consistent advocacy and attention when additional time or specialized support is needed. Our team includes six Staff Advocates and one Team Lead, all trained employees who work directly with children and families involved in the child welfare system. Thanks to funding from Bexar County and the John R. & Greli N. Less Charitable Trust , the Staff Advocate program has served 126 children in the past year who might not otherwise have had CASA’s brand of consistent, caring advocacy. We are also delighted to announce funding from National CASA/GAL Association to partially support the program in the coming year. In addition to their casework, our Staff Advocates support the Recruitment Department by helping raise awareness about advocacy opportunities in the community. Because they work directly with children and the court system, they bring valuable, real-life insight into what advocacy truly looks like. Staff Advocates have joined the recruitment team at several community events, including Coffee Shop Info Sessions, Comic Con, Faith-based markets, and National Night Out. At these events, they answer questions, share their experiences, and help potential volunteers better understand what it means to advocate for a child in foster care. They bring a firsthand perspective full of authenticity and impact for those considering becoming CASA volunteers. Impact in the Community During our past fiscal year starting July 2025, our Staff Advocates have served 126 children, including 23 children who were placed outside of Bexar County. Since its inception in January 2025, the team’s work has contributed to several meaningful outcomes for children and youth, including: 6 successful reunifications with parents , impacting 16 children 2 adoptions , providing permanent homes for 4 children 2 permanency placements for long-term care , supporting 4 children 1 successful transition into adulthood , where a young person is now attending college, employed, and living independently in her own apartment 6 college-bound students supported These outcomes reflect the dedication and commitment our Staff Advocates bring to every case they serve. Thank you, Staff Advocate Team! If you are interested in learning more about becoming a CASA advocate or attending an upcoming information session, we invite you to connect with our Recruitment Team and discover how you can make a difference in a child’s life.
June 8, 2026
Harrison came into care in January 2021 due to abuse and neglect in the home. The department attempted to implement a few safety plans but to no avail. Ultimately, the parents were unable and unwilling to provide him with a safe and stable home environment, and Harrison was placed into foster care. In June 2025, Staff Advocate, Michelle, was assigned to the case, and he was living with his aunt in Laredo, TX. From day one, Michelle has been dedicated to getting to know Harrison, establishing rapport, and building trust. She would take the time to listen to him and get to know his likes and interests. When she first met him, he was timid and shy but as he gained confidence and became more comfortable, he started to open up to Michelle. He started advocating for himself, asking for a new charger for his laptop to do his schoolwork and started to disclose more important topics such as sensitive issues he was facing with his family. In October 2025, while Michelle was heading to Laredo to visit Harrison, he called her to let her know that he was no longer allowed back into his aunt’s home. There was a placement breakdown happening due to a verbal/physical altercation with his aunt and other family members, and his aunt gave notice to the department that day. Upon arrival at Laredo, Michelle immediately called Harrison’s case worker and attorney to let them know what had just transpired. Due to Harrison being 18 and not officially in extended care, Michelle was met with some pushbacks; however, she persevered and asked what his options were, if any, and how we could help him. Harrison’s team worked together and was able to get the extended care paperwork drafted and completed and Michelle was able to brainstorm with Harrison to find him a temporary home with a close friend until his caseworker could bring him back to San Antonio. Michelle took Harrison to his aunt’s so he could pack his belongings and stay with his friend temporarily. Michelle was so thankful that she could be there for him in his time of need. A few days later, Harrison was back in San Antonio. Harrison is currently thriving in his Supervised Independent Living (SIL) placement and is on track to graduate high school in May. He has plans to attend college for Cosmetology. He has had a tremendous change in his overall mood and is coming into his own as a confident young adult. When asked by Michelle how he feels being at his current placement, his response was “safe” and that’s all Michelle needed to hear to know she was making a positive impact.
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