Story of Hope: Cynthia
July Advocate Impact Story
Written By: Cynthia's Advocate Supervisor
While Cynthia was serving in the military, she was introduced to CASA, and that initial encounter made a lasting impression on her. She was certain she would become a CASA advocate one day. So it was no surprise that earlier this year, on February 14, she was sworn-in as a CASA advocate and shortly after, was assigned to her first CASA case.
Cynthia immediately signed onto the case and introduced herself to all parties involved, and also participated in family group conferences. The two children, Bruce, 6 months old, and Dakota, 3 years old, were living in a shelter with their mother after having just been returned to her custody at their court hearing. Although, the mother had been permitted to have the children returned to her, the case remained open and the state still had temporary custody of the children.
When it came time to reach out to the mother and children, Cynthia obtained the proper clearance through the shelter where they were staying. At this time, the mother shared that she was unable to get baby formula, and that she was giving Bruce regular milk. Cynthia assisted the mother in making a WIC appointment and was diligent in her follow-up, calling and texting the mother to remind her of this appointment, but the mother did not keep the appointment.
Cynthia began to notice a pattern of missed appointments like this. The mother scheduled, then rescheduled, and then missed the children’s appointments, alongside many of the services outlined in her service plan. The mother kept expressing that she was too busy helping a friend, or that she forgot, or was too tired to attend her appointments. This was a red flag for Cynthia, so she expressed her concern to the CPS caseworker. She soon after followed up with the shelter, and found out that the mother was in violation of curfews, was not meeting with the shelter’s case manager, not attending required programs, and had not been informing the caseworker of the children’s whereabouts. Doing her due diligence, Cynthia voiced concerns that the placement may need to change.
In the midst of this new development, the COVID-19 pandemic began to spread, but that didn’t stop Cynthia from serving these children. She ordered educational toys through Amazon to help engage the children during quarantine, and continued to track the mother’s progress. The mother still wasn’t participating in services, and jeopardized the shelter placement by testing positive for drug use. Cynthia, again, voiced her concerns, this time to the caseworker and the children’s ad litem. An emergency hearing was held in April, wherein the kids were removed from their mother and placed with relatives. The kids are currently thriving in that placement.
During this time, Cynthia has continued to serve Bruce and Dakota with supplies through porch drop-offs, helped locate a much needed crib for Bruce, and often chatted by video with the children. She has been exemplary on this case, and is much appreciated for all her hard work.
Help us provide more Advocates like Cynthia who are willing to go above and beyond even in the midst of crisis to provide a voice for children in foster care.
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Jimmy and Mary Young eagerly began their second case in August 2024. The children—Chris, 11; Emily, 9; and Sofia, 7—were in the care of the Department due to neglectful supervision by their mother, who struggled with alcohol dependency and depression. She had left the children unattended to travel to Port Aransas to drink and go fishing. In addition, the home environment was observed to be in disarray, with minimal food, posing a risk to the children’s well-being. The mother was arrested on three counts of abandonment of a child. The children’s father had passed away from cancer a few months earlier, in March 2024. The children were initially placed with their grandmother, who decided after a few weeks that she could not care for them. They were then placed with an uncle, who gave notice within two weeks. Subsequently, the children were placed together at Boysville, where they remained for the duration of the case. Although the children had already experienced two moves in just one month, the Youngs were optimistic about their placement at Boysville. The children from Jimmy and Mary’s first case had also been placed at Boysville, so the Youngs were familiar with the facility and had established a good rapport with the staff. From the beginning, Mr. Jimmy introduced himself to all parties involved in the case, exchanged phone numbers with the caseworker and the children’s attorney, and maintained close communication with them during the children’s moves. Once the children were placed at Boysville, Mr. Jimmy contacted the case manager and counselors there to inquire about setting up therapy and enrolling the children in school. The Youngs advocated for transportation to and from school, and the children were approved to ride the school bus. They also recommended bereavement therapy to help the children cope with the loss of their father. Mr. Jimmy learned about a summer camp at the Children’s Bereavement Center, made a few calls, and successfully registered the children to attend. Throughout the duration of the case, the Youngs visited the children monthly, maintained close contact with the CPS caseworkers, updated the children’s attorney after visits, and remained in frequent contact with the children’s therapists and teachers. They advocated for tutoring and addressed behavioral concerns with the children’s therapists. The Youngs documented everything in Optima, wrote court reports, and attended several CASA training courses to stay informed and further their knowledge of child welfare. They also chose to attend court in person to maintain face-to-face contact with the judge, other parties on the case, and the children’s mother. One particularly notable aspect of this case was the Youngs’ consistent communication and engagement with the children’s mother. After their initial meeting, the Youngs maintained regular contact with her, inquiring about her progress in services, employment, and housing. They frequently encouraged her to continue and complete her services, checked in after court hearings, and provided moral support—offering her hope. During the previous Christmas, Jimmy and Mary sent the mother a recording of the children singing Christmas carols, delivered messages from the children, and shared photos of special events. During phone calls or family visits, they listened patiently, giving her space to express herself. Within a few months, the mother opened up to them about the children’s father and his cancer diagnosis, sharing how it was discovered and discussing his passing. As the mother continued working on her services, Jimmy and Mary cheered her on, reminding her that her efforts were for the sake of reuniting with her children. At the merits hearing in September, the Youngs, in agreement with CPS, recommended an extension to allow the mother more time to maintain sobriety, begin extended visits with the children, and possibly start overnight, unsupervised visits. The extension was granted, as the mother had completed all her services and maintained stable employment and housing. Weekend visits began, and by late September, the mother continued testing negative for substances. The children were placed with her on a monitored return. Jimmy and Mary visited the children in the home for the following two months, providing CPS, the children’s attorney, and the court with very positive feedback. The children were happy, thriving, and their needs were being met. The Youngs provided their final recommendation of reunification in court in late November, and the judge granted reunification, dismissing CPS from the case. It was the Youngs’ consistent communication and encouragement toward this young mother that led to the successful reunification. They followed up after hearings, facilitated communication between the mother and caseworkers when the relationship felt strained, and provided the mother the opportunity to share her perspective without judgment—all while encouraging her to do her best for her children.







