Story of Hope: Nanette Hall

During their TMC case, Nanette was assigned to two young ladies who shared a deep and loving bond with their toddler brother, who had been removed under a separate case. Recognizing that these young ladies had taken on caretaker roles for their brother, Nan wanted their visits to be safe, joyful, and centered around sibling connection rather than responsibility.


Understanding the importance of preserving this relationship, Nan amplified the girls’ voices and advocated for consistent, meaningful visits while separate permanency options were being explored. She collaborated closely with the younger brother’s adoptive placement, the girls’ group home, and later their foster placement to create opportunities for the siblings to spend quality time together.

When Nan was later assigned to the younger brother’s case during PMC, she was finally able to personally ensure that all three children shared visits outside of the CPS office—providing natural, family-centered experiences that strengthened their bond. Despite the children being on different permanency tracks, living in three separate placements, and facing numerous setbacks, Nan’s commitment to maintaining their connection never wavered.


Eventually, the youngest child was adopted. Thanks to the strong, trusting relationship Nan had built with his adoptive family, she was able to continue arranging sibling visits even after his adoption was finalized. Nan coordinated fun, family-oriented outings where the children could enjoy time together and simply be siblings.


Soon after, the middle child was also adopted. Nan ensured that all siblings were present to celebrate these important milestones in each other’s lives. She continues to organize opportunities for the siblings to connect and advocates for the oldest youth, who plans to transition out of foster care when they are older.

Nan’s focus has always been on the well-being of the children.


Despite challenges and complex case dynamics, she remained steadfast in ensuring that the children’s needs and wishes guided every decision. Her dedication to preserving the sibling bond demonstrates her deep understanding of how essential family connection is to achieve true permanency and emotional stability.

By bfines March 23, 2026
At CASA, our goal is to serve 100% of the children and families in need experiencing foster care and strong community partnerships help make that possible.
By bfines March 9, 2026
In March 2025, Child Protective Services removed four young children, just 7, 4, 2, and 3 months old, from their mother’s care. This difficult step followed ongoing concerns about neglect, largely connected to the mother’s struggle with substance use, even during her most recent pregnancy. Although CPS offered support through Family Based Safety Services, the mother was unable to engage in the help provided. The children’s father was also unable to support them due to his own substance abuse and his incarceration in Bexar County Jail. Before removal, the children’s basic medical and educational needs were going unmet. They had been moved repeatedly between their mother and other relatives, leaving them without the stability, routine, and nurturing supervision every child deserves.  When CASA Staff Advocate, JoAnn Herring, was assigned the case in April 2025, she immediately reached out to both kinship caregivers to understand the children’s needs and how to best support the families stepping in to care for them. JoAnn quickly learned that the paternal grandmother, who lovingly took in some of the children, was struggling financially and facing barriers due to limited English proficiency. To ensure she wasn’t facing these challenges alone, JoAnn submitted a CFE (Collaborative Family Engagement) referral and personally provided translation support so the grandmother could access services with dignity and understanding. Throughout the case, JoAnn has witnessed moments where cultural sensitivity was lacking, and personal biases influenced important decisions; often at the expense of what was best for the children. Despite these obstacles, she continues to advocate steadfastly and compassionately for the children to remain with the kinship caregivers who have opened their homes and hearts to provide safety, consistency, and love. Although the case is not yet over, Joann’s story demonstrates that CASA’s advocacy reaches beyond the children themselves, strengthening the village of care and support surrounding them, because CASA wants children to be safe, to thrive, and to have their overall well-being protected.
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