Advocate Impact: Linda Tepfenhart
April CASA Advocate Spotlight
Written By: Linda's Advocate Supervisor

This is a story that started with three bother back in December 2013. The brothers ages 7, 4 and 2 were taken into CPS custody as a result of both domestic violence and substance abuse. Both parents were using and selling drugs. When the children were removed, there were also concerns about the living conditions of the home. Linda Tepfenhart has been the CASA advocate on this case since 2013. She has diligently advocated for the boys and was able to get the two youngest adopted in 2015. Unfortunately, Ronald the oldest child, had some special needs that prevented him from being adopted with his siblings. Ronald has been in foster care for the last 5 years. He is currently placed in a group home setting with the hope of one day being adopted. Linda has been a fierce advocate for Ronald for the last 5 years. She has been the only constant adult in his life through his journey in foster care. Linda has been by his side through at least 10 placements and 7 different CPS caseworkers. Linda has kept diligent records of his medical issues which has been vital with every change in placement and caseworker. Linda advocated for Ronald to receive specialized therapy to get to the root of his issues and to try to start the healing process from all the trauma he has experienced. Linda has also stressed the importance of Ronald maintaining sibling contact which has been tricky since his brothers have been adopted. Linda’s court reports are detailed and comprehensive and she has been persistently advocating for Ronald to find his forever home. She has been by Ronald’s side through multiple hospitalizations and placement changes that we were hoping would’ve been his adoptive home. Linda has requested medication reviews and specialist appointments to ensure that all his medical needs are being met.
Linda has been a fierce advocate for Ronald for the last 5 years. She has been the only constant adult in his life through his journey in foster care.
Recently Linda learned that she will have to move out of San Antonio and was very distraught about how this would impact Ronald. Throughout her advocacy Linda has always suggested that Ronald could benefit from a male mentor. It was decided that perhaps her move would be the perfect opportunity to have a male CASA take over so that Ronald would still have a voice in court, but he could also benefit from a male mentor. This case is a story of hope because it highlights the dedication that Linda has and the hope she brings for a positive future for Ronald. She has already gone above and beyond by advocating for Ronald for the last 5 years, and she has also ensured that Ronald will continue to have a voice in court once she moves. Child Protective Services has also approved Linda to continue to have contact with Ronald even after the new advocate steps in. They recognize the impact she has had and how she will continue to be a positive influence on his life. Linda has truly embodied the mission of CASA by being the one constant in Ronald’s life and he knows that she will always be a source of support for him.

Pictured, left to right, JoAnn, Yvonne, Lorena, Mackenzie, Michelle, Stephanie, and Dan At CASA, our vision is to serve every child in foster care with a dedicated advocate. While an incredible volunteer serves most children, our new team of Staff Advocates helps expand our capacity to serve children with extremely challenging cases. Staff Advocates help fill critical gaps by taking on cases that often require more intensive coordination and support. These may include larger sibling groups, children with multiple placements, cases connected to specialty courts, or youth placed outside of Bexar County, sometimes even in other cities or states. By supporting these more complex situations, Staff Advocates ensure that children still receive consistent advocacy and attention when additional time or specialized support is needed. Our team includes six Staff Advocates and one Team Lead, all trained employees who work directly with children and families involved in the child welfare system. Thanks to funding from Bexar County and the John R. & Greli N. Less Charitable Trust , the Staff Advocate program has served 126 children in the past year who might not otherwise have had CASA’s brand of consistent, caring advocacy. We are also delighted to announce funding from National CASA/GAL Association to partially support the program in the coming year. In addition to their casework, our Staff Advocates support the Recruitment Department by helping raise awareness about advocacy opportunities in the community. Because they work directly with children and the court system, they bring valuable, real-life insight into what advocacy truly looks like. Staff Advocates have joined the recruitment team at several community events, including Coffee Shop Info Sessions, Comic Con, Faith-based markets, and National Night Out. At these events, they answer questions, share their experiences, and help potential volunteers better understand what it means to advocate for a child in foster care. They bring a firsthand perspective full of authenticity and impact for those considering becoming CASA volunteers. Impact in the Community During our past fiscal year starting July 2025, our Staff Advocates have served 126 children, including 23 children who were placed outside of Bexar County. Since its inception in January 2025, the team’s work has contributed to several meaningful outcomes for children and youth, including: 6 successful reunifications with parents , impacting 16 children 2 adoptions , providing permanent homes for 4 children 2 permanency placements for long-term care , supporting 4 children 1 successful transition into adulthood , where a young person is now attending college, employed, and living independently in her own apartment 6 college-bound students supported These outcomes reflect the dedication and commitment our Staff Advocates bring to every case they serve. Thank you, Staff Advocate Team! If you are interested in learning more about becoming a CASA advocate or attending an upcoming information session, we invite you to connect with our Recruitment Team and discover how you can make a difference in a child’s life.

Harrison came into care in January 2021 due to abuse and neglect in the home. The department attempted to implement a few safety plans but to no avail. Ultimately, the parents were unable and unwilling to provide him with a safe and stable home environment, and Harrison was placed into foster care. In June 2025, Staff Advocate, Michelle, was assigned to the case, and he was living with his aunt in Laredo, TX. From day one, Michelle has been dedicated to getting to know Harrison, establishing rapport, and building trust. She would take the time to listen to him and get to know his likes and interests. When she first met him, he was timid and shy but as he gained confidence and became more comfortable, he started to open up to Michelle. He started advocating for himself, asking for a new charger for his laptop to do his schoolwork and started to disclose more important topics such as sensitive issues he was facing with his family. In October 2025, while Michelle was heading to Laredo to visit Harrison, he called her to let her know that he was no longer allowed back into his aunt’s home. There was a placement breakdown happening due to a verbal/physical altercation with his aunt and other family members, and his aunt gave notice to the department that day. Upon arrival at Laredo, Michelle immediately called Harrison’s case worker and attorney to let them know what had just transpired. Due to Harrison being 18 and not officially in extended care, Michelle was met with some pushbacks; however, she persevered and asked what his options were, if any, and how we could help him. Harrison’s team worked together and was able to get the extended care paperwork drafted and completed and Michelle was able to brainstorm with Harrison to find him a temporary home with a close friend until his caseworker could bring him back to San Antonio. Michelle took Harrison to his aunt’s so he could pack his belongings and stay with his friend temporarily. Michelle was so thankful that she could be there for him in his time of need. A few days later, Harrison was back in San Antonio. Harrison is currently thriving in his Supervised Independent Living (SIL) placement and is on track to graduate high school in May. He has plans to attend college for Cosmetology. He has had a tremendous change in his overall mood and is coming into his own as a confident young adult. When asked by Michelle how he feels being at his current placement, his response was “safe” and that’s all Michelle needed to hear to know she was making a positive impact.






