Advocate Impact: Nancy
March CASA Advocate Spotlight
Written By: Nancy's Advocate Supervisor

Nancy has only been an Advocate since November 2018, but she has already made incredible impacts with her CASA kids. For her first CASA case, Nancy selected a PMC case with Harper (16) and Ella (15). Harper and Ella are in the permanent care of the state because of their mother’s substance abuse and their father’s sexual abuse of their 19-year-old half-sister. The girls are placed in separate residential treatment centers (RTC) because they don’t always get along well. Both girls are mothers and their babies live with them at their respective RTC. Harper has a 1-year-old son, Owen, and Ella has a 4-month-old daughter, Avery.
During the case opening, Nancy and her supervisor noted that the girls had a brother, Logan (14), but CPS was unsure who Logan’s caseworker was or where Logan had been placed. Eventually, the girls' attorney ad litem informed CASA that Logan has severe special needs and was in a placement in Houston that could accommodate those needs. Due to this, CASA was assigned just for Harper and Ella. Upon meeting Nancy, Harper and Ella told Nancy that they really missed their brother and wished they knew where he was and how he was doing. At a hearing in January, a co-worker of Logan’s caseworker finally gave CASA current information on Logan. He had been moved to a RTC in Flatonia, about 1-1/2 hours from San Antonio. Nancy eagerly agreed to advocate for Logan as well and Judge Montemayor was pleased to know that Nancy would advocate for Logan as well and that she would arrange a sibling visit. Less than one week later, Nancy brought both girls to see Logan; it had been 8 months since they had last seen each other.
Upon meeting Nancy, Harper and Ella told Nancy that they really missed their brother and wished they knew where he was and how he was doing... Less than one week later, Nancy brought both girls to see Logan; it had been 8 months since they had last seen each other.
Nancy has built such trusting relationships with the girls that they confide in her their hopes, wishes, and even the mistakes that they make. At Harper’s Circle of Support staffing last month, Nancy encouraged Harper to share her hopes for her future. Nancy knew that Harper and Ella both wanted to rebuild their relationships with their mother, but the girls had never told CPS about this goal. The girl’s mother came to the Circle of Support and with Nancy’s reassurance, Harper expressed that her dream is to eventually be able to live with her mother. Before our meeting ended, the caseworker approved their mother having supervised visits with both the girls and their mother agreed to work services. CPS and the mother are now working towards the goal of placing the girls with their mother. Harper expressed gratitude at having such an awesome Advocate in Nancy and even said that Nancy is like a grandmother to her.
In her short tenure as a CASA advocate, Nancy has made significant impacts in the lives of Harper, Ella, and Logan by facilitating sibling visits and helping the girls to advocate for themselves. Nancy is truly the voice for these children.

Jimmy and Mary Young eagerly began their second case in August 2024. The children—Chris, 11; Emily, 9; and Sofia, 7—were in the care of the Department due to neglectful supervision by their mother, who struggled with alcohol dependency and depression. She had left the children unattended to travel to Port Aransas to drink and go fishing. In addition, the home environment was observed to be in disarray, with minimal food, posing a risk to the children’s well-being. The mother was arrested on three counts of abandonment of a child. The children’s father had passed away from cancer a few months earlier, in March 2024. The children were initially placed with their grandmother, who decided after a few weeks that she could not care for them. They were then placed with an uncle, who gave notice within two weeks. Subsequently, the children were placed together at Boysville, where they remained for the duration of the case. Although the children had already experienced two moves in just one month, the Youngs were optimistic about their placement at Boysville. The children from Jimmy and Mary’s first case had also been placed at Boysville, so the Youngs were familiar with the facility and had established a good rapport with the staff. From the beginning, Mr. Jimmy introduced himself to all parties involved in the case, exchanged phone numbers with the caseworker and the children’s attorney, and maintained close communication with them during the children’s moves. Once the children were placed at Boysville, Mr. Jimmy contacted the case manager and counselors there to inquire about setting up therapy and enrolling the children in school. The Youngs advocated for transportation to and from school, and the children were approved to ride the school bus. They also recommended bereavement therapy to help the children cope with the loss of their father. Mr. Jimmy learned about a summer camp at the Children’s Bereavement Center, made a few calls, and successfully registered the children to attend. Throughout the duration of the case, the Youngs visited the children monthly, maintained close contact with the CPS caseworkers, updated the children’s attorney after visits, and remained in frequent contact with the children’s therapists and teachers. They advocated for tutoring and addressed behavioral concerns with the children’s therapists. The Youngs documented everything in Optima, wrote court reports, and attended several CASA training courses to stay informed and further their knowledge of child welfare. They also chose to attend court in person to maintain face-to-face contact with the judge, other parties on the case, and the children’s mother. One particularly notable aspect of this case was the Youngs’ consistent communication and engagement with the children’s mother. After their initial meeting, the Youngs maintained regular contact with her, inquiring about her progress in services, employment, and housing. They frequently encouraged her to continue and complete her services, checked in after court hearings, and provided moral support—offering her hope. During the previous Christmas, Jimmy and Mary sent the mother a recording of the children singing Christmas carols, delivered messages from the children, and shared photos of special events. During phone calls or family visits, they listened patiently, giving her space to express herself. Within a few months, the mother opened up to them about the children’s father and his cancer diagnosis, sharing how it was discovered and discussing his passing. As the mother continued working on her services, Jimmy and Mary cheered her on, reminding her that her efforts were for the sake of reuniting with her children. At the merits hearing in September, the Youngs, in agreement with CPS, recommended an extension to allow the mother more time to maintain sobriety, begin extended visits with the children, and possibly start overnight, unsupervised visits. The extension was granted, as the mother had completed all her services and maintained stable employment and housing. Weekend visits began, and by late September, the mother continued testing negative for substances. The children were placed with her on a monitored return. Jimmy and Mary visited the children in the home for the following two months, providing CPS, the children’s attorney, and the court with very positive feedback. The children were happy, thriving, and their needs were being met. The Youngs provided their final recommendation of reunification in court in late November, and the judge granted reunification, dismissing CPS from the case. It was the Youngs’ consistent communication and encouragement toward this young mother that led to the successful reunification. They followed up after hearings, facilitated communication between the mother and caseworkers when the relationship felt strained, and provided the mother the opportunity to share her perspective without judgment—all while encouraging her to do her best for her children.







