Advocate Impact: Nancy
March CASA Advocate Spotlight
Written By: Nancy's Advocate Supervisor
Nancy has only been an Advocate since November 2018, but she has already made incredible impacts with her CASA kids. For her first CASA case, Nancy selected a PMC case with Harper (16) and Ella (15). Harper and Ella are in the permanent care of the state because of their mother’s substance abuse and their father’s sexual abuse of their 19-year-old half-sister. The girls are placed in separate residential treatment centers (RTC) because they don’t always get along well. Both girls are mothers and their babies live with them at their respective RTC. Harper has a 1-year-old son, Owen, and Ella has a 4-month-old daughter, Avery.
During the case opening, Nancy and her supervisor noted that the girls had a brother, Logan (14), but CPS was unsure who Logan’s caseworker was or where Logan had been placed. Eventually, the girls' attorney ad litem informed CASA that Logan has severe special needs and was in a placement in Houston that could accommodate those needs. Due to this, CASA was assigned just for Harper and Ella. Upon meeting Nancy, Harper and Ella told Nancy that they really missed their brother and wished they knew where he was and how he was doing. At a hearing in January, a co-worker of Logan’s caseworker finally gave CASA current information on Logan. He had been moved to a RTC in Flatonia, about 1-1/2 hours from San Antonio. Nancy eagerly agreed to advocate for Logan as well and Judge Montemayor was pleased to know that Nancy would advocate for Logan as well and that she would arrange a sibling visit. Less than one week later, Nancy brought both girls to see Logan; it had been 8 months since they had last seen each other.
Upon meeting Nancy, Harper and Ella told Nancy that they really missed their brother and wished they knew where he was and how he was doing... Less than one week later, Nancy brought both girls to see Logan; it had been 8 months since they had last seen each other.
Nancy has built such trusting relationships with the girls that they confide in her their hopes, wishes, and even the mistakes that they make. At Harper’s Circle of Support staffing last month, Nancy encouraged Harper to share her hopes for her future. Nancy knew that Harper and Ella both wanted to rebuild their relationships with their mother, but the girls had never told CPS about this goal. The girl’s mother came to the Circle of Support and with Nancy’s reassurance, Harper expressed that her dream is to eventually be able to live with her mother. Before our meeting ended, the caseworker approved their mother having supervised visits with both the girls and their mother agreed to work services. CPS and the mother are now working towards the goal of placing the girls with their mother. Harper expressed gratitude at having such an awesome Advocate in Nancy and even said that Nancy is like a grandmother to her.
In her short tenure as a CASA advocate, Nancy has made significant impacts in the lives of Harper, Ella, and Logan by facilitating sibling visits and helping the girls to advocate for themselves. Nancy is truly the voice for these children.
In September 2024, the department first became involved with a family of five following allegations of substance abuse and medical neglect concerning the mother. Child Protective Investigations (CPI) initially sought to keep the family together by implementing a safety plan with fictive kin—a family the mother and children had met during their stay at Haven for Hope. The hope was that this new placement would provide stability for the children while keeping them safely with someone familiar. For a few weeks, it seemed to be working. But on October 29, 2024, the mother told the fictive kin she was going to retrieve her remaining belongings from Haven for Hope—and never returned. From November 2024 through February 2025, CPS continued its efforts to locate her while supporting the kinship placement and meeting the children’s needs. In January 2025, the kinship placement informed the department that she could no longer care for the youngest child, Ava, due to her severe behavioral needs. Faced with these challenges, the department made the difficult decision to file for removal to provide more comprehensive support for the children and the kinship caregivers. Ava was quickly placed in a foster home in February 2025, while her three brothers remained with fictive kin. Around this time, CASA Staff Advocate JoAnn Herring was assigned to the case. By April 2025, safety concerns prompted the immediate removal of the boys. They were placed in an emergency shelter while the department and JoAnn worked tirelessly to explore placing them with their sister in her foster home. Caring for four children is a big ask, especially for new foster parents, but with support from JoAnn and the department, the foster family rose to the challenge. By May 2025, all four siblings were finally reunited under one roof—a first major victory for this family. Even with the siblings together, challenges remained. The children had significant medical and educational needs. Michael, who had experienced medical neglect while in his mother’s care, was diagnosed with Stage 5 chronic kidney disease, requiring frequent doctor visits, hospital stays, and surgery. During these times, JoAnn visited the hospital regularly, offering support and encouragement to both Michael and his foster parents. JoAnn also worked closely with the department and foster family to ensure the other children—Ava, Mateo, and Leo—received the therapeutic and educational support they needed. Through Collaborative Family Engagement meetings, the team created a comprehensive plan addressing the children’s medical, educational, and therapeutic needs, with the goal of preventing placement disruption and ensuring the foster parents felt supported. Today, all four children are enrolled in school with 504 plans in place, and Michael has access to wrap-around medical services—another major triumph. The foster parents now feel confident in their ability to meet the children’s needs, and if the parents remain disengaged, the case may ultimately move toward termination. While that possibility is heartbreaking, the family has a permanent, loving home ready to care for them. Michael, though still facing significant medical challenges, has a strong team advocating for him every step of the way. This story is still unfolding, but it highlights the power of teamwork, advocacy, and dedication in helping children find stability, care, and hope. It’s a reminder of what can be achieved when community, department staff, and CASA advocates go above and beyond to support children and families in need.
Sol Arena Russo
