Advocate Spotlight: Andy Ulsher
August Advocate Interview
1. How long have you been an Advocate and when did you realize you wanted to become one?
I realized I was interested in becoming a CASA volunteer after listening to CASA commercials on TV and the radio. I investigated the organization further and decided it was definitely a worthwhile organization that made a huge impact on children in foster care. I attended the CASA orientation class and was sold on becoming an Advocate. I had the time to volunteer and thought my military background would be beneficial in guiding foster children. I wanted to be part of the solution and help children in need.
2. What is the most rewarding aspect of being an Advocate?
Making a difference! No doubt, making a difference in the life of my CASA kids is the most rewarding aspect of being an Advocate. Sometimes it’s just something small, but when you see you’ve made their life better, it’s very rewarding. I’ll never forget meeting a 3-year old boy (this was before COVID-19 protocols) for the first time at his caregivers. They told him a “man” was coming to visit him. From then on whenever I visited “John” he would always come running up to me calling me “the man, the man!” He was well adjusted and always ready to give me hug or hold my hand. Wow, talk about rewarding and impacting my life just as much as I did his! Thankfully, it appears he’ll be reunited with his mother soon, and hopefully continues to thrive.
I have another case with three brothers: 15, 16 and 17 years old. Recently, the oldest graduated from high school and enrolled in Texas A & M University – San Antonio. I got all three enrolled in the College Docket pilot program, and they’re doing great. Mentoring the oldest and preparing him for college was very rewarding. He just moved into the dorm this past weekend. Providing guidance and mentoring his 24-year-old brother and his wife, their caregivers, has also been rewarding. Talk about an act of kindness and generosity for a 24-year old brother, his wife and their two kids to foster three younger brothers! They live in somewhat austere conditions, but the older brother had been trying to care for his brothers for three years. The State moved them around to other relatives and finally approved him. I worked hard to get them approved as a Foster Family, and once approved, it was most rewarding. All of them are doing well and thriving.
3. If you could offer words of encouragement to your fellow and incoming Advocates, what would they be?
Start with an easier case and work your way into more complicated cases as you gain experience as an Advocate. There’s so much to learn as a new Advocate. Rely on your CASA supervisor for guidance and help. Once we get past the COVID-19 issue, reach out to other Advocates and network with them. Learn from them and their cases. Attend the monthly training and events offered by CASA. Remember you are there to “act in the best interest of the children” and that might not be what the caseworker, ad litem, caregiver or others want. Stand up for what you think it right. You get to testify before the Judge on your case and he or she values your opinion. If you’re doing your Advocacy right, you’ve most likely spent more time with the children and know them even better than their caseworker.
In September 2024, the department first became involved with a family of five following allegations of substance abuse and medical neglect concerning the mother. Child Protective Investigations (CPI) initially sought to keep the family together by implementing a safety plan with fictive kin—a family the mother and children had met during their stay at Haven for Hope. The hope was that this new placement would provide stability for the children while keeping them safely with someone familiar. For a few weeks, it seemed to be working. But on October 29, 2024, the mother told the fictive kin she was going to retrieve her remaining belongings from Haven for Hope—and never returned. From November 2024 through February 2025, CPS continued its efforts to locate her while supporting the kinship placement and meeting the children’s needs. In January 2025, the kinship placement informed the department that she could no longer care for the youngest child, Ava, due to her severe behavioral needs. Faced with these challenges, the department made the difficult decision to file for removal to provide more comprehensive support for the children and the kinship caregivers. Ava was quickly placed in a foster home in February 2025, while her three brothers remained with fictive kin. Around this time, CASA Staff Advocate JoAnn Herring was assigned to the case. By April 2025, safety concerns prompted the immediate removal of the boys. They were placed in an emergency shelter while the department and JoAnn worked tirelessly to explore placing them with their sister in her foster home. Caring for four children is a big ask, especially for new foster parents, but with support from JoAnn and the department, the foster family rose to the challenge. By May 2025, all four siblings were finally reunited under one roof—a first major victory for this family. Even with the siblings together, challenges remained. The children had significant medical and educational needs. Michael, who had experienced medical neglect while in his mother’s care, was diagnosed with Stage 5 chronic kidney disease, requiring frequent doctor visits, hospital stays, and surgery. During these times, JoAnn visited the hospital regularly, offering support and encouragement to both Michael and his foster parents. JoAnn also worked closely with the department and foster family to ensure the other children—Ava, Mateo, and Leo—received the therapeutic and educational support they needed. Through Collaborative Family Engagement meetings, the team created a comprehensive plan addressing the children’s medical, educational, and therapeutic needs, with the goal of preventing placement disruption and ensuring the foster parents felt supported. Today, all four children are enrolled in school with 504 plans in place, and Michael has access to wrap-around medical services—another major triumph. The foster parents now feel confident in their ability to meet the children’s needs, and if the parents remain disengaged, the case may ultimately move toward termination. While that possibility is heartbreaking, the family has a permanent, loving home ready to care for them. Michael, though still facing significant medical challenges, has a strong team advocating for him every step of the way. This story is still unfolding, but it highlights the power of teamwork, advocacy, and dedication in helping children find stability, care, and hope. It’s a reminder of what can be achieved when community, department staff, and CASA advocates go above and beyond to support children and families in need.
Sol Arena Russo
