Advocate Spotlight: Terrie MacLaren
December Advocate Interview

1. How long have you been an Advocate and when did you realize you wanted to become one?
I had heard about CASA when I lived in other states and always felt called to do it, but never really explored what it might entail. This year I started volunteering at the Vault, an organization that gives clothing and supplies to new foster parents. Seeing the children who had just been placed into care pulled at my heartstrings, and again, I thought of being a CASA. One day, I worked with a volunteer who had been a CPS caseworker and she convinced me to make the leap. I went through training in June of 2019 and got my first case in August.
2. What is the most rewarding aspect of being an Advocate?
I should probably say the most rewarding aspect of being an advocate is feeling that I am making a positive impact on children's lives no matter how small it is. And that's true. That's the big picture. But honestly, it's the human connection with these little people who have had adults in their lives who have let them down. Now they can count on their team, of which you are one, to gradually begin to repair the physical and emotional holes in their lives. You help them feel safe, cared for, and important. Their little hugs around your neck and high fives when they see you are priceless. Taking them on an outing to the library that might bore some other child, but they act like you've taken them to Disney World. Getting a picture of a Christmas tree instead of some of the other terrifying scenes they have drawn for you with their name next to yours on the bottom when they didn't even know the alphabet six months ago. Watching them gradually heal and becoming a tribe with them and the others dedicated to saving them. I try to imagine my CASA kids twenty years from now and I envision them flourishing because of what we have done for them today.
3. If you could offer words of encouragement to your fellow and incoming Advocates, what would they be?
I think most of us go into this knowing there will be good days and bad days, but I would encourage new CASAs that the good far outweighs the bad. I wasn't sure that would be the case at first. When I got my case, I listed all the issues for each child along with the steps I thought might solve the problem and how I was going to proceed. That was my former military and healthcare training kicking in. I was in for a rude awakening when I realized that there were so many moving parts (I have four children in my case) and a variety of other professionals who also had opinions and were not interested in me waving my magic wand to solve issues! I'm learning the art of gentle diplomacy, rejoicing in tiny victories when they occur, and accepting it when what I would like to happen doesn't. I would encourage new CASAs to celebrate any baby steps you are able to influence. Keep good notes because those court reports sneak up on you. Find a way to stay organized (I am still working on this!). And log your information in Optima as soon as possible. My husband knows nothing about my case, but he does know the term Optima!

Pictured, left to right, JoAnn, Yvonne, Lorena, Mackenzie, Michelle, Stephanie, and Dan At CASA, our vision is to serve every child in foster care with a dedicated advocate. While an incredible volunteer serves most children, our new team of Staff Advocates helps expand our capacity to serve children with extremely challenging cases. Staff Advocates help fill critical gaps by taking on cases that often require more intensive coordination and support. These may include larger sibling groups, children with multiple placements, cases connected to specialty courts, or youth placed outside of Bexar County, sometimes even in other cities or states. By supporting these more complex situations, Staff Advocates ensure that children still receive consistent advocacy and attention when additional time or specialized support is needed. Our team includes six Staff Advocates and one Team Lead, all trained employees who work directly with children and families involved in the child welfare system. Thanks to funding from Bexar County and the John R. & Greli N. Less Charitable Trust , the Staff Advocate program has served 126 children in the past year who might not otherwise have had CASA’s brand of consistent, caring advocacy. We are also delighted to announce funding from National CASA/GAL Association to partially support the program in the coming year. In addition to their casework, our Staff Advocates support the Recruitment Department by helping raise awareness about advocacy opportunities in the community. Because they work directly with children and the court system, they bring valuable, real-life insight into what advocacy truly looks like. Staff Advocates have joined the recruitment team at several community events, including Coffee Shop Info Sessions, Comic Con, Faith-based markets, and National Night Out. At these events, they answer questions, share their experiences, and help potential volunteers better understand what it means to advocate for a child in foster care. They bring a firsthand perspective full of authenticity and impact for those considering becoming CASA volunteers. Impact in the Community During our past fiscal year starting July 2025, our Staff Advocates have served 126 children, including 23 children who were placed outside of Bexar County. Since its inception in January 2025, the team’s work has contributed to several meaningful outcomes for children and youth, including: 6 successful reunifications with parents , impacting 16 children 2 adoptions , providing permanent homes for 4 children 2 permanency placements for long-term care , supporting 4 children 1 successful transition into adulthood , where a young person is now attending college, employed, and living independently in her own apartment 6 college-bound students supported These outcomes reflect the dedication and commitment our Staff Advocates bring to every case they serve. Thank you, Staff Advocate Team! If you are interested in learning more about becoming a CASA advocate or attending an upcoming information session, we invite you to connect with our Recruitment Team and discover how you can make a difference in a child’s life.

Harrison came into care in January 2021 due to abuse and neglect in the home. The department attempted to implement a few safety plans but to no avail. Ultimately, the parents were unable and unwilling to provide him with a safe and stable home environment, and Harrison was placed into foster care. In June 2025, Staff Advocate, Michelle, was assigned to the case, and he was living with his aunt in Laredo, TX. From day one, Michelle has been dedicated to getting to know Harrison, establishing rapport, and building trust. She would take the time to listen to him and get to know his likes and interests. When she first met him, he was timid and shy but as he gained confidence and became more comfortable, he started to open up to Michelle. He started advocating for himself, asking for a new charger for his laptop to do his schoolwork and started to disclose more important topics such as sensitive issues he was facing with his family. In October 2025, while Michelle was heading to Laredo to visit Harrison, he called her to let her know that he was no longer allowed back into his aunt’s home. There was a placement breakdown happening due to a verbal/physical altercation with his aunt and other family members, and his aunt gave notice to the department that day. Upon arrival at Laredo, Michelle immediately called Harrison’s case worker and attorney to let them know what had just transpired. Due to Harrison being 18 and not officially in extended care, Michelle was met with some pushbacks; however, she persevered and asked what his options were, if any, and how we could help him. Harrison’s team worked together and was able to get the extended care paperwork drafted and completed and Michelle was able to brainstorm with Harrison to find him a temporary home with a close friend until his caseworker could bring him back to San Antonio. Michelle took Harrison to his aunt’s so he could pack his belongings and stay with his friend temporarily. Michelle was so thankful that she could be there for him in his time of need. A few days later, Harrison was back in San Antonio. Harrison is currently thriving in his Supervised Independent Living (SIL) placement and is on track to graduate high school in May. He has plans to attend college for Cosmetology. He has had a tremendous change in his overall mood and is coming into his own as a confident young adult. When asked by Michelle how he feels being at his current placement, his response was “safe” and that’s all Michelle needed to hear to know she was making a positive impact.






