May Advocate Spotlight

Mark Ramos and Juan Villarreal

Advocate: Joseph Zlotkowski

1. How long have you been an Advocate and when did you realize you wanted to become one?

“I (Juan) became a CASA in January 2020. I was inspired to volunteer after learning about the CASA organization and its mission on the Texicanas TV show. In the last four years, I’ve had the opportunity to advocate for seventeen children, whose ages range between 0-16, on nine cases.”

 

“I (Mark) have been an advocate since April 2023. Seeing my husband as an advocate inspired me to become one. I witnessed him receive the Judge Sakai award after hearing about all his hard work as an advocate. Hearing the stories of other advocates including my husband that day encouraged me to become one. I was very excited to learn how to advocate for children who aren’t able to advocate for themselves.”


2. What is the most rewarding aspect of being an advocate?

“The aspects we both view as most rewarding are the bonds we build and the progress the children make along the way. The children are always excited to see us or get a call. Towards the end of our visits, they’re always excited to make plans for the next visit.”

 

“We also enjoy sibling visits. Sometimes the kids may not see each other for several weeks or months. When we can make those visits happen, it’s rewarding to witness the happiness and love the siblings share with each other.”


3. If you could offer some words of encouragement to your fellow and incoming Advocates, what would they be?

“There will be speed bumps throughout the case — it’s normal. There will be some difficult days, but mostly successful and productive days. Document as much as possible, as soon as possible. Refer to your Optima notes when preparing your Court Reports. Don’t be afraid to ask for help from your CASA Supervisor. Always remember why you became an Advocate.”


June 8, 2026
Harrison came into care in January 2021 due to abuse and neglect in the home. The department attempted to implement a few safety plans but to no avail. Ultimately, the parents were unable and unwilling to provide him with a safe and stable home environment, and Harrison was placed into foster care. In June 2025, Staff Advocate, Michelle, was assigned to the case, and he was living with his aunt in Laredo, TX. From day one, Michelle has been dedicated to getting to know Harrison, establishing rapport, and building trust. She would take the time to listen to him and get to know his likes and interests. When she first met him, he was timid and shy but as he gained confidence and became more comfortable, he started to open up to Michelle. He started advocating for himself, asking for a new charger for his laptop to do his schoolwork and started to disclose more important topics such as sensitive issues he was facing with his family. In October 2025, while Michelle was heading to Laredo to visit Harrison, he called her to let her know that he was no longer allowed back into his aunt’s home. There was a placement breakdown happening due to a verbal/physical altercation with his aunt and other family members, and his aunt gave notice to the department that day. Upon arrival at Laredo, Michelle immediately called Harrison’s case worker and attorney to let them know what had just transpired. Due to Harrison being 18 and not officially in extended care, Michelle was met with some pushbacks; however, she persevered and asked what his options were, if any, and how we could help him. Harrison’s team worked together and was able to get the extended care paperwork drafted and completed and Michelle was able to brainstorm with Harrison to find him a temporary home with a close friend until his caseworker could bring him back to San Antonio. Michelle took Harrison to his aunt’s so he could pack his belongings and stay with his friend temporarily. Michelle was so thankful that she could be there for him in his time of need. A few days later, Harrison was back in San Antonio. Harrison is currently thriving in his Supervised Independent Living (SIL) placement and is on track to graduate high school in May. He has plans to attend college for Cosmetology. He has had a tremendous change in his overall mood and is coming into his own as a confident young adult. When asked by Michelle how he feels being at his current placement, his response was “safe” and that’s all Michelle needed to hear to know she was making a positive impact.
June 8, 2026
Jennifer Lassahn
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