Story of Hope: Sylvia Reyna

 In the heart of San Antonio, a story of resilience and hope unfolds, illustrating the profound impact of a CASA advocate on the lives of children navigating the complexities of the child protective services system. This story centers on two siblings, a brother (14) and a sister (16), living in circumstances no child should ever face. They endured years of neglect and physical abuse while under the care of their elderly grandparents and delinquent parents, their young lives clouded by despair, uncertainty, and unspeakable trauma—including their mother's death and father's incarceration when CPS assumed custody.


Enter CASA, a beacon of hope and advocacy in a tumultuous time as they navigated life in unfamiliar home and school surroundings, countless rules and regulations, investigative personnel, doctors, psychiatrists, counselors, social workers, lawyers, and court appearances. A CASA volunteer was appointed to the siblings' case, marking the beginning of a transformative journey for the children and everyone involved in their path to healing and stability.


The children's CASA advocate profoundly understood that trust is the cornerstone of recovery for children. As such, the advocate approached the siblings gently and consistently, offering them a sense of safety and predictability they had long been missing. Through regular visits, attentive listening, and the simple act of being there, she slowly but surely began rebuilding the trust their previous experiences had shattered.


One of the advocate's primary goals was to ensure that the siblings were placed in a stable, nurturing home environment where they could thrive. The advocate worked tirelessly to advocate for their placement in a home that met their physical needs and provided a loving, supportive atmosphere. The advocate's strategic interventions and persistent advocacy in court were instrumental in their kinship placement with their uncle. He served as a lifeline and accepted the challenge of helping raise two teenagers when he had already raised three of his children. The home situation, however, was not without its share of difficulties. It was clear that the sister's prolonged childhood trauma proved to be a challenge. Upon her 18th birthday, she decided to leave the state's care and, subsequently, her uncle's home, determined to make it independently without support services. Within two and a half months, the sister requested extended care services from the state because she had no educational skills or means of support and had lost custody of her baby due to false reports made by the grandparents. She was lost and needed help. After a long and arduous journey to find housing for the sister, the CASA advocate rallied with the children's ad litem to secure a spot for her at Seton Home. She has since reunified with her two-year-old daughter, and both are thriving.


School can be a sanctuary for children facing turmoil at home, offering structure, normalcy, and the opportunity for achievement. Unfortunately, the children's educational career was often interrupted or even derailed because of their involved trauma, which led to numerous absences, missed credits, and a general aversion to school. The CASA advocate collaborated closely with educators and school counselors to ensure the siblings received the needed academic and emotional support. This included individualized education plans to address learning gaps, counseling services to help them process their experiences, and extracurricular activities to foster their talents and interests. Through these efforts, the young man is thriving in a new school, and his sister is on her way to completing her GED. The dramatic change in their approach to schooling will ensure a future filled with possibilities.


Perhaps the most profound role of the CASA advocate was that of an unwavering source of support—a shoulder to lean on during life's inevitable ups and downs. Whether celebrating academic achievements, offering encouragement through setbacks, or simply being a compassionate listener, the advocate was a constant presence in the siblings' lives, embodying the essence of hope and resilience.


The journey of these siblings, the brother now 16 and the sister now 19, is a testament to the transformative power of strategic, compassionate advocacy. As they continue to heal and grow, their story serves as a beacon of hope for countless other children navigating childhood trauma. It underscores the critical importance of CASA volunteers and the indelible impact they can have on the lives of vulnerable children.


In a world where despair can easily overshadow hope, these siblings' stories remind us of the incredible resilience of the human spirit and the power of dedicated individuals to ignite change. These children were given a chance at a better life and became a symbol of hope and perseverance for others in similar situations.


As I share this story, please join me in celebrating the courage of these remarkable siblings and the CASA program's unwavering mission to ensure every child can thrive in a safe, loving, and supportive environment. This story is a call to action, a reminder of the difference one person can make in a child's life, and an invitation to become a part of this life-changing journey.



I am proud of my two CASA children—theirs is a story of hope.

Sylvia R. Reyna, Ph.D.

By bfines October 15, 2025
In September 2024, the department first became involved with a family of five following allegations of substance abuse and medical neglect concerning the mother. Child Protective Investigations (CPI) initially sought to keep the family together by implementing a safety plan with fictive kin—a family the mother and children had met during their stay at Haven for Hope. The hope was that this new placement would provide stability for the children while keeping them safely with someone familiar. For a few weeks, it seemed to be working. But on October 29, 2024, the mother told the fictive kin she was going to retrieve her remaining belongings from Haven for Hope—and never returned. From November 2024 through February 2025, CPS continued its efforts to locate her while supporting the kinship placement and meeting the children’s needs. In January 2025, the kinship placement informed the department that she could no longer care for the youngest child, Ava, due to her severe behavioral needs. Faced with these challenges, the department made the difficult decision to file for removal to provide more comprehensive support for the children and the kinship caregivers. Ava was quickly placed in a foster home in February 2025, while her three brothers remained with fictive kin. Around this time, CASA Staff Advocate JoAnn Herring was assigned to the case. By April 2025, safety concerns prompted the immediate removal of the boys. They were placed in an emergency shelter while the department and JoAnn worked tirelessly to explore placing them with their sister in her foster home. Caring for four children is a big ask, especially for new foster parents, but with support from JoAnn and the department, the foster family rose to the challenge. By May 2025, all four siblings were finally reunited under one roof—a first major victory for this family. Even with the siblings together, challenges remained. The children had significant medical and educational needs. Michael, who had experienced medical neglect while in his mother’s care, was diagnosed with Stage 5 chronic kidney disease, requiring frequent doctor visits, hospital stays, and surgery. During these times, JoAnn visited the hospital regularly, offering support and encouragement to both Michael and his foster parents. JoAnn also worked closely with the department and foster family to ensure the other children—Ava, Mateo, and Leo—received the therapeutic and educational support they needed. Through Collaborative Family Engagement meetings, the team created a comprehensive plan addressing the children’s medical, educational, and therapeutic needs, with the goal of preventing placement disruption and ensuring the foster parents felt supported. Today, all four children are enrolled in school with 504 plans in place, and Michael has access to wrap-around medical services—another major triumph. The foster parents now feel confident in their ability to meet the children’s needs, and if the parents remain disengaged, the case may ultimately move toward termination. While that possibility is heartbreaking, the family has a permanent, loving home ready to care for them. Michael, though still facing significant medical challenges, has a strong team advocating for him every step of the way. This story is still unfolding, but it highlights the power of teamwork, advocacy, and dedication in helping children find stability, care, and hope. It’s a reminder of what can be achieved when community, department staff, and CASA advocates go above and beyond to support children and families in need.
By bfines October 15, 2025
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