Story of Hope: Melissa
April Advocate Impact Story
Written By: Melissa's Advocate Supervisor
This story highlights the dedication of one of our newest CASA advocates. Melissa Arzola was sworn in as a new volunteer on February 14th. She was quickly assigned to a case with two boys, Trey 9, and Leo, 7 (names changed for confidentiality). Trey and Leo were removed from their homes due to numerous concerns. The children were showing up to school unkempt, dirty and hungry, their home did not have running water or electricity, and the floors were covered in dirty clothes and trash. There were also concerns about domestic violence in the home as well as drug use. The children were removed and placed in the foster care system.
Melissa quickly got to work and contacted the caseworker to read the case file and to introduce herself. She learned that the children had been placed with a paternal relative and that visits were scheduled with the mother. She was also able to get in touch with the caregiver to introduce herself and to see how the boys were doing. The caregiver reported the kids were doing well, and that they seemed to have adjusted to their home, new schedule, and routine. The caregiver had some questions about required appointments and after school resources and Melissa promised to check with CPS for any updates.
On March 9th, Melissa was notified that the mother on the case had passed away. She immediately ensured that the rest of the parties had been notified, and also spoke with the caseworker to see what resources would be available for the boys. She also contacted the Bereavement Center to see if the boys could receive services, and then reached out to the relative to offer her condolences and support for the family. She learned that unfortunately, due to the Coronavirus concerns, the family was not able to travel out of state for the funeral service. The family reported that the boys are doing ok under the current circumstances.
Melissa wanted "to let them know that even though she can’t visit them right now, she is still thinking about them."
At the end of the month, Melissa was able to participate in the court hearing by phone and ensure that her recommendations and concerns were addressed by the court. During this time, she sent a care package to the boys on her case to let them know that even though she can’t visit them right now, she is still thinking about them. She sent some activity books, personalized journals, and “The Memory Book”, which is a grief journal designed for children and families.
Melissa will continue to advocate for her CASA kids and be that stability for them, even during this time of uncertainty.
Help us provide more Advocates like Melissa who are willing to go above and beyond even in the midst of crisis to provide a voice for children in foster care.
Fund Their Hope
A Message from Child Advocates San Antonio on National CASA/GAL Funding Termination On April 24, 2025, the National CASA/GAL Association announced that its federal funding through the U.S. Department of Justice has been terminated. As a result, National CASA is suspending subaward disbursements, training programs, and technical assistance. The organization is actively appealing the decision and assessing what services it can continue to provide during this transition. Info from National CASA can be found here. We understand that this announcement may raise concerns in the community, and we want to provide reassurance and clarity regarding how this news affects Child Advocates San Antonio. First and foremost: There is no impact to our organization or our services. We are fully operational and remain committed to serving the children and families in our community with the same excellence, integrity, compassion, and commitment we have always shown. Here are key facts we want our supporters and the public to know: Our funding remains secure. Child Advocates San Antonio has a diverse and stable funding base that includes a healthy mix of public and private funding. No one funding stream exceeds 50% of our budget. You can access our recent financials HERE. Our stability comes from strong state support and our dedicated Bexar County community, which keeps Child Advocates San Antonio resilient and focused on serving children. We do not receive subawards from National CASA. The suspension of subaward disbursements has no bearing on our funding or ability to operate. Our training programs continue without interruption. Our comprehensive and high-quality Advocate training programs are fully intact. We do not require technical assistance from National CASA. Our team is experienced, well-resourced, and prepared to continue all programming. No cuts, no hiring freezes, no changes to our operations. We remain fully staffed and actively engaged in our mission to advocate for children in foster care. Our commitment to advocating for children in foster care is unwavering, and our services continue as usual. We want to be clear: Child Advocates San Antonio is strong, stable, and here to stay. CASA programs in Texas are strong, independent, and fully committed to children in foster care. While we’re aware of the situation with National CASA/GAL, it doesn’t impact the critical advocacy happening here. Our commitment is clear: we will stand with the children we serve—until they are safe, their voices are heard, and their futures are secure. Our focus, as always, is on advocating for the best interests of children and ensuring they have a voice in court. Public support at all levels, including individuals, ensures we remain strong, regardless of national developments. No matter what, our mission stays the same – every child deserves to be safe, cared for, and have their voice heard. CASA’s mission is as important as ever— children in foster care need advocates who will stand by them. Start your Advocate Journey today!
Brittany Coppage
