Story of Hope: Monica Reyes

Story of Hope: Monica Reyes

In February 2020, I knew I wanted to volunteer with an organization that focused on helping our community while improving the lives of children. A Google search provided me with more background into CASA and their mission, as I was not familiar with this wonderful agency or the role they played in our community! Along with the rest of the world, CASA had to adjust to the COVID pandemic unfolding and I became part of the first virtual class of Advocates to be sworn in on April 17th, 2020. 


My journey as an advocate began with me being assigned to a 15 year-old who had experienced neglectful, physical, and sexual abuse. I would serve on that case for approximately 11 months, however the case was closed due to my assigned youth being on runaway status and CPS being unable to locate her. This lead to me being unable to continue my advocacy for that child. I was a bit crushed with being unable to see my first case through to the end, yet undeterred with continuing to advocate for children in the child welfare system. CASA staff reached out to explain that they were in need of re-assigning an advocate to a case with many similarities to my previous case, so we scheduled a meeting for me to consider helping another female youth. 


I learned about Ariel and her familial history leading to her coming into care for a second time. Ariel was 14 years old when she came into care after being adopted 7 years prior—that case involved Ariel being abused by her biological parent. This time around, Ariel’s adoptive mother expressed that she had made efforts to address Ariel’s trauma history to no avail with Ariel continuing to demonstrate incidents of defiance and running away, making it unbearable for the family. The last incident, involved Ariel running away and meeting up with an older male described as a “serial sexual offender”. Ariel was located by law enforcement and the FBI became involved due to concerns of her being sexually abused and possibly a victim of human trafficking. I was informed that Ariel was placed out of town in a facility that was able to meet her specialized needs. My supervisor explained that this case would likely require long-term advocacy and a person that could be consistent with the hope of getting Ariel trauma informed care leading towards permanency. 


I have communicated with Ariel via phone calls, virtual meetings and in-person. Even though Ariel is placed 2 hours away, I made the commitment to try and see her in person as often as possible. During our first meeting Ariel was shy and a bit reserved, however she warmed up to pretty quickly given that I tried to communicate with her by phone/Zoom on a weekly basis. Ariel often mentioned how she was doing well in placement with little to no conflict, but her adoptive mother was not visiting or calling frequently—even on holidays. Ultimately, Ariel’s adoptive mother would ask the court to relinquish her rights noting she did not feel she would ever see Ariel returning to their home/family. While speaking to Ariel, she also expressed that she could not see herself returning to the care of her adoptive mother. As her advocate, this felt crushing but I had to think of what was best for Ariel—the court ultimately granted termination of adoptive mother’s rights’ to allow for the potential for Ariel to be adopted by another family.


As I participated in the case I was constantly reminded by placement staff and her case manager that Ariel was a smart, delightful child, who was never disrespectful to adults and overall a good listener—such a difference than the youth I read about. This case has been so rewarding, because I have been able to observe Ariel grow and become her biggest advocate who uses her voice to describe her wants and needs. As a CASA, I have been able to see the role advocacy plans towards normalcy, legal, medical, education and permanency!


Normalcy: Ariel’s placement held a Quincenera for her and she enjoyed the night with staff and her friend’s. Ariel also started expressing the desire to date and engage in community activities like going to church, shopping and going to movies with friends. 


Legal: Throughout the case, I worked to ensure that Ariel’s needs and overall best interest were presented to the judge. Ariel was able to get photos from her adoptive mother based on CASA noting the concern during hearings. 


Educational: Ariel was struggling to make progress with online, self-paced educational curriculum, however she was able to transition to in-person instruction for 2021-2022 school year and increase in her academic performance. She will be promoted to the 10th grade! 


Medical: Ariel had various mental health diagnosis including: attention deficit disorder, bipolar disorder, mood disorder, and sleeping disorder. This required ongoing use of various psychotropic meds and ongoing evaluations, as of May 2022 Ariel is off all psychotropic medications due to significant progress noted in her behaviors and overall ability to develop positive coping skills. She continues to receive ongoing therapy. 


Permanency: Her case manager from her previous placement gained such an adoration and love for Ariel that she and her husband became licensed to become Ariel’s formal placement. Ariel appears thrilled at the thought of being adopted and refers to her adoptive parents as “Mom” and “Dad”. Ariel’s projected adoption date is August 2022!


I am honored to have been a part of Ariel’s success story, along with CASA, CPS and all those that helped her along the way. I will forever harvest so much gratitude in helping amplify Ariel’s voice when she most needed it. 

By bfines June 5, 2025
My name is Dan Williams, and I am the CASA for an amazing 17-year-old young man. This is my first case as a CASA, and the experience has not only been inspiring and motivating—it has opened my eyes to the urgent needs of our transitioning and aging-out teens. When I first met him in November, he was 16 (turning 17 just three weeks later) and enrolled in 9th grade at a public school. He told me he was doing fine and passing everything. But when I contacted the school, I learned he was actually failing all his classes, chronically absent, and when present, often asleep or in trouble for aggressive behavior toward peers and teachers. He was on juvenile probation and living with a girlfriend who wasn’t enrolled in school and didn’t want to return home. Despite all this, he was polite and pleasant during our first visit. But I could tell he was used to playing a role—one he had likely rehearsed for every new CASA, caseworker, or probation officer in his life. He had seen a revolving door of authority figures, each just checking a box. So I told him then and there: I wasn’t going anywhere unless he wanted me to. I said, “If you're 38 and want advice, I hope you'll feel you can call me—like I’m family.” Before I left, he gave me a hug. With guidance from my CASA supervisor, I connected with his PAL (Preparation for Adult Living) coordinator, and together we scheduled a meeting at the Gervin Academy, a credit-recovery program. We gathered with his teacher, an administrator, his foster mom, and his PAL coordinator to explore his education options. He lit up with motivation and committed to putting in the effort to earn his high school diploma—his target: September 2026. His PAL coordinator provided a laptop for at-home schoolwork. Soon after, his parole officer—so impressed with his progress—spoke positively about him in court, and his probation was lifted. He told me, “I don’t want anything to do with that life anymore—no drugs, no fighting, no stealing.” He’s focused on his future and dreams of starting his own business. Gervin Academy enrolled him in life skills courses with Uber transportation to and from class—and even paid him to attend, like an internship. His PAL coordinator also enrolled him in an independent living program that will eventually offer him his own apartment or a shared living space. We often talk about how our surroundings influence us, and how wise decision-making is critical at this stage. Once he earns his diploma, he’ll be eligible to pursue HVAC certification at St. Philip’s College. We also scheduled an appointment at SA Threads, a nonprofit that provides new clothes, shoes, backpacks, and hygiene items to foster youth. He left with bags of essentials and the biggest smile. We got him a state ID, and he felt grown-up placing it in his new wallet next to his debit card from a local bank that allows 17-year-olds to open personal accounts. He was so proud. He confided in me about mental health struggles, including the antidepressants he was prescribed in juvenile detention—medications that left him feeling like a zombie. He’d been given the same prescriptions again but had stopped taking them, and said he felt better. I submitted a recommendation to the judge requesting a medication reassessment, and his therapist eventually discontinued the prescriptions. He thanked me and told me he felt like himself again—and I could see his trust in the system beginning to rebuild. There have been tough moments, too. I had to file a report with CPS about his 15-year-old girlfriend living in the foster home. Though his foster mom allowed it, the girl’s mother had said she wouldn’t take her back. CPS intervened, supported the reunification of the girl with her mother, and she eventually went home. Although they’re “just friends” now, I know he still loves her. That can be healthy with the right guidance. I’ve taken the opportunity to talk with him about respect, boundaries, and how to treat others in a relationship. I often use “brother” as a term of endearment. One day while I was speaking with him, he interrupted me and said, “Dan, you’re more like my dad.” His foster mom later told me he had never had a male figure in his life—especially not one who showed him how to become a man. We talk regularly and spend time together often. Sure, he’s still into tattoos, sagging his pants, silver grillz (“8-on-8,” as he says), and envisions big gold chains in his future—but I love that kid. I’m proud of the man he’s becoming. He teaches me as much as I hope I’m teaching him. Being a CASA Advocate means that while I am advocating the needs of my child, I’m also their mentor, and mentorship must come from love. If I love the child, then I see their future and am excited for them. They will be excited with me and now we can set milestones to get there. For example, asking them who they are in 10 or 15 years from now. Let them fantasize about an amazingly successful version of them in the future and enforce that it can be a reality. Now, teach them the steps to getting there and the immediate priorities. Education, accountability as in faith and family, and behavior that will build or destroy that future for them. Remind them through the process of the future themselves and the spouse and children that depend on their "now" decisions. Celebrate every milestone achievement! And most importantly, our children are used to inconsistency, so show them what consistency means.
By bfines June 5, 2025
Mark Jackson
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