Story of Hope: Renee Ariens

Story of Hope: Renee Ariens

Renee Ariens has been a CASA advocate since July of 2017. She was assigned a case to advocate for Tom who came into care in the late summer of 2018. He was a quiet fourteen-year-old, very reserved in social situations. Renee’s most impactful work was advocating for Tom’s hearing loss. Through conversations with Tom, Renee determined that Tom had been aware of problems with his hearing for many years, but he had never been assessed by a physician. 


In early 2020, Tom was taken to a doctor. His ears were full of wax, so they were cleaned out in the hope of helping his hearing. Renee pressed for further investigation when Tom reported no real improvement after the ear cleaning.


In early 2021, Tom was taken to an ENT who noted no additional deterioration in his hearing but did recommend further testing and referred him for hearing aids. Additional testing was completed in the spring, and it was discovered that Tom lacked a cochlear in his left ear and had no hearing on that side. Once again hearing aids were recommended.


Renee continued to follow up with Tom’s caseworker and placement throughout the summer and fall regarding an appointment for hearing aids. By the time an appointment was finally made, Tom had turned 18 and his health insurance would no longer pay for hearing aids. Neither department nor the placement had funds to pay for them. Through a grant, CASA was able to purchase the hearing aids for Tom which were fitted for him in January of 2022. People in the room cried as a big smile crossed his face when he realized he could hear clearly for the first time.



Tom is now much more confident at school, responds to questions more readily, is more engaged, and is more social with his peers. He says he can hear better and just feels great. Thank you to Renee’s advocacy Tom was able to receive his hearing aids and gain confidence.

By bfines April 14, 2026
In April 2023, Child Protective Services received a referral reporting that two sisters, ages 15 and 16, were being held at the Bexar County Juvenile Detention Center following a family altercation. Mother informed the department that she did not have a place for the girls to be released, and they were subsequently placed in an emergency shelter. Mother was asked if she would attend the court hearing and stated that she would not. Although both sisters were released to Mother from the Bexar County Juvenile Detention Center, Mother refused to pick them up. There were no relatives or family friends willing to provide placement for the girls, and Mother stated that she wanted to voluntarily sign over her parental rights. Stephanie was assigned as the CASA Staff Advocate in May 2025. By this time, both sisters had experienced multiple placements. The older sister was 18 years old, enrolled in College Docket, and preparing to graduate from high school. The younger sister was 17 years old and residing at the Bexar County Juvenile Detention Center. Although the sisters were on different paths, they remained emotionally connected and struggled with maintaining contact due to their circumstances. CASA attended the older sister’s high school graduation and the graduation celebration that followed. CASA assisted her with completing all required paperwork and testing necessary for college enrollment. Additionally, CASA supported her in moving into her first apartment, helping her get settled and navigate the challenges of early adulthood. While the younger sister was residing at the Bexar County Juvenile Detention Center, CASA met with her shortly after assignment and introduced herself. The younger sister was later transferred to the Texas Juvenile Justice Department (TJJD). CASA continued to maintain contact despite challenges related to TJJD policies and procedures. CASA established a positive and consistent point of contact, worked to understand TJJD visitation processes, gathered relevant information, maintained communication with the youth, and actively worked to schedule sibling visitation. CASA has remained a consistent and reliable support system for the older sister as she transitions into adulthood. The youth frequently contacts CASA for guidance and assistance with everyday questions, and CASA continues to provide support. The older sister is currently passing all of her college courses, earning straight A’s, and is actively seeking employment. For the younger sister, CASA remains in close communication with TJJD case managers. CASA provides ongoing support through in-person visits every three months and monthly video calls. CASA is also gathering clothing, legal documentation, and preparing a comprehensive resource packet to support the younger sister upon her release. Through every challenge this case brings, Stephanie will stand beside these sisters, offering unwavering support and encouragement as they discover their strength and reach their full potential.
By bfines April 14, 2026
Joy Varner
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