Story of Hope: Renee Ariens

Story of Hope: Renee Ariens

Renee Ariens has been a CASA advocate since July of 2017. She was assigned a case to advocate for Tom who came into care in the late summer of 2018. He was a quiet fourteen-year-old, very reserved in social situations. Renee’s most impactful work was advocating for Tom’s hearing loss. Through conversations with Tom, Renee determined that Tom had been aware of problems with his hearing for many years, but he had never been assessed by a physician. 


In early 2020, Tom was taken to a doctor. His ears were full of wax, so they were cleaned out in the hope of helping his hearing. Renee pressed for further investigation when Tom reported no real improvement after the ear cleaning.


In early 2021, Tom was taken to an ENT who noted no additional deterioration in his hearing but did recommend further testing and referred him for hearing aids. Additional testing was completed in the spring, and it was discovered that Tom lacked a cochlear in his left ear and had no hearing on that side. Once again hearing aids were recommended.


Renee continued to follow up with Tom’s caseworker and placement throughout the summer and fall regarding an appointment for hearing aids. By the time an appointment was finally made, Tom had turned 18 and his health insurance would no longer pay for hearing aids. Neither department nor the placement had funds to pay for them. Through a grant, CASA was able to purchase the hearing aids for Tom which were fitted for him in January of 2022. People in the room cried as a big smile crossed his face when he realized he could hear clearly for the first time.



Tom is now much more confident at school, responds to questions more readily, is more engaged, and is more social with his peers. He says he can hear better and just feels great. Thank you to Renee’s advocacy Tom was able to receive his hearing aids and gain confidence.

By bfines September 12, 2025
In December 2024, CPS received a referral reporting that Demitri and Maria were living under a bridge along with their three children, Santiago, Mary, and Jose. The Department sought removal of the siblings due to numerous concerns including substance use by all members of the family unit, unsanitary living conditions, malnourishment, and other safety risks. It was later discovered that the children had a significant gap in their education and medical care, and that the two oldest children had juvenile justice involvement. The parents also had an extensive history with CPS. A few months after removal, CASA Advocates, Alejandro Trevino and Lauren Wise, were appointed to the case, quickly becoming a consistent and trusted presence in the lives of the Santiago (16), Mary (15), and Jose (13). During their first meeting, the siblings expressed a deep desire to stay together and eventually reunite with their parents, emphasizing that they had always been together as a family. Unfortunately, shortly after that initial encounter, Santiago and Mary were placed in a Residential Treatment Center (RTC) located hours away from Jose. Multiple placement changes followed, creating ongoing instability that further complicated their healing process. From the beginning, the CASA Advocates have worked tirelessly to ensure that the children’s services remain uninterrupted despite the frequent transitions. They continue to collaborate with CPS, the children’s attorney ad litem, and various placements to ensure the siblings’ voices are heard and their best interests prioritized. Alejandro and Lauren attend every staffing, court hearing, service plan meeting, and Collaborative Family Engagement (CFE) meeting while always advocating for stability, connection, and permanency. Understanding the critical importance of sibling relationships, the advocates made it their mission to preserve the children’s bond. They arranged for regular sibling contact, both virtually and in-person, overcoming logistical challenges caused by distance and restrictive placement protocols. At one point, Alejandro and Lauren personally facilitated a sibling visit, traveling a total of 638 miles to ensure the children could spend the time together. It was a powerful act of care, giving the siblings a moment of normalcy and joy in an otherwise turbulent time. For nearly the entirety of the case, the children have been separated from one another and far from their hometown. In the face of prolonged separation, instability, and emotional distress, Alejandro and Lauren’s efforts have played a key role in preserving the siblings’ emotional connection and sense of family. Because of their unwavering commitment, the siblings are now living in the same city again and are showing improvement in their academics and health. While the future remains uncertain and family reunification is still unclear, the advocates continue to hold hope that the siblings can at least be reunited with one another and return to San Antonio. This story is a powerful reminder that even in the face of tremendous challenges, the love between siblings and the dedication of caring advocates can foster hope, healing, and the promise of a brighter future.
By bfines September 12, 2025
Deborah Hom
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