Story of Hope: Sylvia

October Advocate Impact Story
Written By: Sylvia Reyna, Ph.D., CASA Advocate

"A hundred years from now, it will not matter what my bank account was or the kind of car I drove, but the world may be different because I was important in the life of a child."

As an educator, I always knew that my heart rested in providing a quality education for children to change their life's circumstances. After retirement, I longed to engage in activities to help children. Volunteering as a CASA advocate provides the perfect union of my experiences and desire to serve those children most in need. 

 

In June 2019, immediately after completing my training, my supervisor quickly introduced me to three potential case files. She asked me to review them and choose the one I thought I could support. It took only a minute to decide that the case involving six children—three girls and three boys, ranging in ages from 9 to 15, needed me as their advocate. Admittingly, the case file was challenging to read—the outcry of sexual abuse by the youngest daughter against her mother's paramour disrupted six children's family life. As a result, separate foster care group facilities now served as home for all six children. My review of the girls' forensic interviews revealed details that solidified my resolve to advocate for the children.


 "From the onset, I expected the restrained interactions and knew that our journey would be difficult. However, I also knew that the six children would occupy a special place in my heart for a lifetime."


The first visits with both the boys and girls were pleasant, but they guarded their interactions with me. Even the most general topics of conversation were labored. From the onset, I expected the restrained interactions and knew that our journey would be difficult. However, I also knew that the six children would occupy a special place in my heart for a lifetime. 

 

In late July 2019, their grandmother became the caregiver for all six children. Beginning then through March 2020, just before the COVID-19 community shut-down, I came to know and appreciate each child's unique gifts. I made it a routine to communicate with the children weekly. Whether it was during the numerous visits at their grandmother's home, at school, or taking them on outings, each child revealed their unique personalities, talents, and needs. Their grandmother was committed to ensuring the children's success and worked closely with me to accomplish many of the milestones and expectations we set for the children. 


 "As their educational surrogate, I advocated for additional educational services, including tutoring, attendance at Saturday school, and supplemental instructional materials. I also attended parent-teacher conferences, ARD meetings, and planning sessions. I also advocated for the boys' student rights regarding disciplinary infractions."


In November 2019, during a scheduled hearing, the judge designated me as the children's educational surrogate. Upon that designation, I was able to delve more deeply into the educational needs of the children. Of the six children, three require special education services, one is dyslexic, and an additional child will soon undergo a special education evaluation. All but one of the children repeated a grade level at some point in their educational career, and all have significant difficulty reading. As their educational surrogate, I advocated for additional educational services, including tutoring, attendance at Saturday school, and supplemental instructional materials. I also attended parent-teacher conferences, ARD meetings, and planning sessions. I also advocated for the boys' student rights regarding disciplinary infractions.

 

In mid-March 2020, the boys transitioned to live full-time with their mother, while the girls remained under their grandmother's care. During a subsequent hearing in May 2020, the judge accepted my recommendation to extend the girls' placement with their grandmother through the summer, to allow their mother time to become more financially stable and make accommodations in her home for all the children. It also allowed the children to attend additional therapy sessions and time for us to seek supplemental educational and recreational services for the children if permitted under the COVID-19 restrictions. Though the pandemic limited our in-person visits, it has not dampened our interactions. We can regularly speak by telephone, text, or FaceTime. By August 2020, the girls transitioned to their mother's care, and everyone is thriving as a complete family. 

 

After more than 15 months of service, I have seen a transformation in the children's well-being. They can engage in conversations, express their feelings, discuss their aspirations, and demonstrate their self-worth. While the children found their voice from their experiences, I found joy in knowing that we made a difference in each other's lives. 

Help us provide more Advocates like Sylvia who are willing to go above and beyond even in the midst of crisis to provide a voice for children in foster care.
Fund Their Hope
By bfines October 15, 2025
In September 2024, the department first became involved with a family of five following allegations of substance abuse and medical neglect concerning the mother. Child Protective Investigations (CPI) initially sought to keep the family together by implementing a safety plan with fictive kin—a family the mother and children had met during their stay at Haven for Hope. The hope was that this new placement would provide stability for the children while keeping them safely with someone familiar. For a few weeks, it seemed to be working. But on October 29, 2024, the mother told the fictive kin she was going to retrieve her remaining belongings from Haven for Hope—and never returned. From November 2024 through February 2025, CPS continued its efforts to locate her while supporting the kinship placement and meeting the children’s needs. In January 2025, the kinship placement informed the department that she could no longer care for the youngest child, Ava, due to her severe behavioral needs. Faced with these challenges, the department made the difficult decision to file for removal to provide more comprehensive support for the children and the kinship caregivers. Ava was quickly placed in a foster home in February 2025, while her three brothers remained with fictive kin. Around this time, CASA Staff Advocate JoAnn Herring was assigned to the case. By April 2025, safety concerns prompted the immediate removal of the boys. They were placed in an emergency shelter while the department and JoAnn worked tirelessly to explore placing them with their sister in her foster home. Caring for four children is a big ask, especially for new foster parents, but with support from JoAnn and the department, the foster family rose to the challenge. By May 2025, all four siblings were finally reunited under one roof—a first major victory for this family. Even with the siblings together, challenges remained. The children had significant medical and educational needs. Michael, who had experienced medical neglect while in his mother’s care, was diagnosed with Stage 5 chronic kidney disease, requiring frequent doctor visits, hospital stays, and surgery. During these times, JoAnn visited the hospital regularly, offering support and encouragement to both Michael and his foster parents. JoAnn also worked closely with the department and foster family to ensure the other children—Ava, Mateo, and Leo—received the therapeutic and educational support they needed. Through Collaborative Family Engagement meetings, the team created a comprehensive plan addressing the children’s medical, educational, and therapeutic needs, with the goal of preventing placement disruption and ensuring the foster parents felt supported. Today, all four children are enrolled in school with 504 plans in place, and Michael has access to wrap-around medical services—another major triumph. The foster parents now feel confident in their ability to meet the children’s needs, and if the parents remain disengaged, the case may ultimately move toward termination. While that possibility is heartbreaking, the family has a permanent, loving home ready to care for them. Michael, though still facing significant medical challenges, has a strong team advocating for him every step of the way. This story is still unfolding, but it highlights the power of teamwork, advocacy, and dedication in helping children find stability, care, and hope. It’s a reminder of what can be achieved when community, department staff, and CASA advocates go above and beyond to support children and families in need.
By bfines October 15, 2025
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