Story of Hope: Taylor Hickson

Story of Hope: Taylor Hickson

    In September 2021, Taylor Hickson decided to pursue a passion to advocate for children. She had heard great things from a high school teacher and later various friends who had experience volunteering for CASA. For her first case, Taylor chose to advocate for Bailey after learning she had been born at 27 weeks due to drug exposure with withdrawals experienced at birth. Bailey remained in the neonatal intensive care unit for approximately 2 months before being discharged into the care of her foster parents. For 10 months, Taylor advocated diligently for Bailey in areas of medical, legal, and overall permanency. She remained a constant on the case despite various changes in caseworkers. Taylor maintained steadfast commitment even through the challenges. 


     Bailey’s foster parents visited with her daily, while she remained in the hospital to address the medical concerns indicated at birth. They were trained by medical staff on the specific needs she would require upon her release from the hospital. From the very beginning, Bailey’s foster parents understood the priority of her medical needs. Throughout the case, Taylor visited Bailey at her foster home and maintained open communication with the family. Taylor witnessed Bailey thrive and make developmental progress over time. It became apparent how bonded and loving Bailey and her foster family were to each other. 


Taylor observed many foster parent/child interactions and was able to gather the information that aided her in her permanency recommendations. Throughout the case, she communicated regularly with three different CPS caseworkers, Bailey’s ad litem, and the foster agency case manager. The foster agency held monthly meetings to discuss Bailey’s progress and needs, and Taylor was able to attend these meetings virtually to receive additional updates. 


     As the first permanency hearing approached, a man came forward and claimed to be Bailey’s father. He was not compliant with his court-ordered services, including requests to submit to DNA testing, and would not respond to Taylor’s attempts to communicate. He was granted only virtual visits with Bailey but failed to take advantage of the opportunity. He would ultimately be ruled out by DNA results. Bailey’s biological mother also failed to comply with services or participate in parent-child visits. Her mother (who had prior terminations associated with CPS involvement) also noted Bailey was better off with her foster family. Taylor even made efforts to communicate and observe interactions between Bailey and her biological family/siblings. However, Bailey’s biological relatives explained they were unable to care for Bailey given the needs of the other children in their care. Her foster parents made sure to get photos of Bailey with her siblings to share family connections with her when she is older. 


     When it came time for trial, Taylor was confident in her final recommendation for permanency and her goal of non-relative adoption. She noted the foster parents had been diligently caring for Bailey since a few weeks after her birth, while still in the hospital, brought her home while still on oxygen, and were still providing a wonderful home environment for her in hopes of being her forever family. Taylor continued to visit Bailey monthly until the adoption process was completed. She articulated her thoughts clearly in all court hearings because she recognized that she represented the voice of her CASA child in the eyes of the court.


Taylor teared up during the adoption proceedings when Bailey’s now-parents swore to the judge that they would love and care for her always, especially when she grows up and becomes a teenager. Taylor’s priority was always Bailey’s well-being, and seeing her permanently placed in a loving home was the most rewarding outcome. Taylor hopes, despite the challenges that Bailey may face in the future, that she will know all those associated with her case truly desire the very best for her!

June 17, 2026
Pictured, left to right, JoAnn, Yvonne, Lorena, Mackenzie, Michelle, Stephanie, and Dan At CASA, our vision is to serve every child in foster care with a dedicated advocate. While an incredible volunteer serves most children, our new team of Staff Advocates helps expand our capacity to serve children with extremely challenging cases. Staff Advocates help fill critical gaps by taking on cases that often require more intensive coordination and support. These may include larger sibling groups, children with multiple placements, cases connected to specialty courts, or youth placed outside of Bexar County, sometimes even in other cities or states. By supporting these more complex situations, Staff Advocates ensure that children still receive consistent advocacy and attention when additional time or specialized support is needed. Our team includes six Staff Advocates and one Team Lead, all trained employees who work directly with children and families involved in the child welfare system. Thanks to funding from Bexar County and the John R. & Greli N. Less Charitable Trust , the Staff Advocate program has served 126 children in the past year who might not otherwise have had CASA’s brand of consistent, caring advocacy. We are also delighted to announce funding from National CASA/GAL Association to partially support the program in the coming year. In addition to their casework, our Staff Advocates support the Recruitment Department by helping raise awareness about advocacy opportunities in the community. Because they work directly with children and the court system, they bring valuable, real-life insight into what advocacy truly looks like. Staff Advocates have joined the recruitment team at several community events, including Coffee Shop Info Sessions, Comic Con, Faith-based markets, and National Night Out. At these events, they answer questions, share their experiences, and help potential volunteers better understand what it means to advocate for a child in foster care. They bring a firsthand perspective full of authenticity and impact for those considering becoming CASA volunteers. Impact in the Community During our past fiscal year starting July 2025, our Staff Advocates have served 126 children, including 23 children who were placed outside of Bexar County. Since its inception in January 2025, the team’s work has contributed to several meaningful outcomes for children and youth, including: 6 successful reunifications with parents , impacting 16 children 2 adoptions , providing permanent homes for 4 children 2 permanency placements for long-term care , supporting 4 children 1 successful transition into adulthood , where a young person is now attending college, employed, and living independently in her own apartment 6 college-bound students supported These outcomes reflect the dedication and commitment our Staff Advocates bring to every case they serve. Thank you, Staff Advocate Team! If you are interested in learning more about becoming a CASA advocate or attending an upcoming information session, we invite you to connect with our Recruitment Team and discover how you can make a difference in a child’s life.
June 8, 2026
Harrison came into care in January 2021 due to abuse and neglect in the home. The department attempted to implement a few safety plans but to no avail. Ultimately, the parents were unable and unwilling to provide him with a safe and stable home environment, and Harrison was placed into foster care. In June 2025, Staff Advocate, Michelle, was assigned to the case, and he was living with his aunt in Laredo, TX. From day one, Michelle has been dedicated to getting to know Harrison, establishing rapport, and building trust. She would take the time to listen to him and get to know his likes and interests. When she first met him, he was timid and shy but as he gained confidence and became more comfortable, he started to open up to Michelle. He started advocating for himself, asking for a new charger for his laptop to do his schoolwork and started to disclose more important topics such as sensitive issues he was facing with his family. In October 2025, while Michelle was heading to Laredo to visit Harrison, he called her to let her know that he was no longer allowed back into his aunt’s home. There was a placement breakdown happening due to a verbal/physical altercation with his aunt and other family members, and his aunt gave notice to the department that day. Upon arrival at Laredo, Michelle immediately called Harrison’s case worker and attorney to let them know what had just transpired. Due to Harrison being 18 and not officially in extended care, Michelle was met with some pushbacks; however, she persevered and asked what his options were, if any, and how we could help him. Harrison’s team worked together and was able to get the extended care paperwork drafted and completed and Michelle was able to brainstorm with Harrison to find him a temporary home with a close friend until his caseworker could bring him back to San Antonio. Michelle took Harrison to his aunt’s so he could pack his belongings and stay with his friend temporarily. Michelle was so thankful that she could be there for him in his time of need. A few days later, Harrison was back in San Antonio. Harrison is currently thriving in his Supervised Independent Living (SIL) placement and is on track to graduate high school in May. He has plans to attend college for Cosmetology. He has had a tremendous change in his overall mood and is coming into his own as a confident young adult. When asked by Michelle how he feels being at his current placement, his response was “safe” and that’s all Michelle needed to hear to know she was making a positive impact.
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