Story of Hope: Mark Jackson

Story of Hope: Mark Jackson

Mark Jackson was assigned to a two child case in 2018. The children were removed due to extensive history with the department and drug use. Mary, the oldest, had severe medical needs including being on dialysis 3 times a week and Miles, a young sweet and very quiet boy. Mark hit the ground running and met the two separate kinship placements and quickly formed a bond with the children and caregivers. Mark spent a lot of time the next 2 years sitting with Mary while she received her dialysis treatments and took Miles out every chance he could so he could just be a kid. 



         The mother on the case did not complete any services and the children, especially Miles, did not want to return to her care. Her rights were terminated but everyone was overjoyed because the children had permanent homes with their kinship caregivers. Mary was PMC to a sister and Miles was pending adoption with a cousin and her partner. Mark decided he would step off the case but stay in contact and jump quickly into another case to help serve more children. 


         Through maintaining contact, Mark learned that Miles’ home had put notice on him and he was placed at a nearby RTC. He called his supervisor and let her know right away. He was immediately reassigned to Miles and went out to see him the very next day. The former caregivers informed Mark that Miles’ behaviors were out of control and he was running away so they could no longer care for him. Soon Mark would learn that Miles was having relationship issues and that he was trying to run from a fight. 


        Mark visited Miles at least 3 times monthly for the next couple of years. He continued contact with Mary and with the department’s permission, he would take Miles to see her on a regular basis. But in 2020 Mary unfortunately contracted COVID-19 and because of her severe medical needs her body could not fight hard enough, and she passed away. During this incredibly unfortunate time, Mark fought fiercely to ensure that Miles would get to attend her funeral and say his goodbyes. They attended the funeral where they both shared hugs and tears with the family and Mary’s caregivers.


           Mark helped Miles through a failed adoption attempt and always made sure he had contact with his late sister’s former caregiver and his sister Karley.  Mark pushed the department to look into placement with Karley, but the department refused due to an incident that occurred during the TMC case. During this time, the case went through 3 different caseworkers. With each new worker Mark brought up the possibility of placing Miles with Karley. With no movement, Mark ensured his recommendation was in every court report and advocated against all odds for this placement. After about 6 months, the ad litem was on board and began to push for this placement as well. Finally, after over a year of persistence Miles, now 13 years old, was placed with his sister Karley right before Thanksgiving of 2022.


          Miles is now thriving and happy. Mark visits often and we hope to close the case soon with this happy ending. Without Mark, Miles would have lingered in care and most likely would have aged out at 18 with no family bond, or a home. He would have been left to figure out life alone and lost. Mark and advocates like him are the reason these children have hope and a chance of normalcy. Thank you Mark for being the light in the darkness of foster care.

By bfines July 14, 2025
Emily Benedict: Championing College Dreams for Youth in Care Emily Benedict has always believed deeply in the power of higher education and has a passion for making college access a reality—especially for youth in foster care. When she expressed interest in taking on a second CASA case, she was clear about her goal: she wanted to work with a youth on the college docket, helping them navigate the complex path toward applying to and enrolling in college. In August of last year, Emily was matched with a 16-year-old youth living at Connections in New Braunfels. The teen had spent several years in care, with her parents’ rights terminated and a previous kinship placement having broken down. Though she had two siblings, she was no longer in contact with them. From their first meeting, a strong connection grew between Emily and her youth—especially during a Clifton Strengths event hosted at CASA. As the school year kicked off, Emily quickly stepped in to advocate for her youth’s education. She connected with school counselors, began tracking her youth’s grades and attendance, and stepped up when she learned the teen was failing two classes due to a lack of access to technology. Emily secured a Chromebook and printer through CASA, ensuring her youth had the tools to succeed. With weekly check-ins, academic encouragement, and consistent support, her youth turned things around—eventually getting back on track to graduate a year early . Knowing college was the goal, Emily helped prepare her youth for the journey ahead. She shared opportunities for SAT prep, researched application deadlines, supported her through the FAFSA process, and made sure every college application was submitted on time. She also enrolled her in the PAL program, arranged campus tours, and even ensured she had the required immunizations for enrollment. Emily didn’t stop there—she helped her youth open a bank account and advocated tirelessly with the caseworker to get her into a driver’s ed program. Throughout the year, Emily also supported her youth emotionally. She helped her process complex feelings about being separated from her siblings and successfully facilitated a visit—opening the door to renewed phone and virtual contact. Just weeks before graduation, the youth’s placement at her residential facility fell through, and she began couch-surfing with friends. Emily didn’t miss a beat. She stayed in close contact with the youth’s support team—including her caseworker, attorney, and college docket facilitators—keeping everyone updated and focused on solutions. She explored housing options, called multiple facilities, and even reached out to colleges to see if the teen could move into a dorm early. Though dorms were restricted to 18+, Emily remained determined. She arranged a meeting between the teen and Judge Montemayor, who encouraged her to finish her final week of school and graduate—assuring her of continued support while placement was pending. Soon after, Emily discovered Lifeworks in Austin, a program offering housing, counseling, education, and workforce support. She helped secure a spot, drove her youth around town to collect belongings, and personally transported her on move-in day—returning the next day to check in. Emily proudly attended the teen’s graduation at the end of May. She is now helping her enroll in an online course for the fall semester, giving her a head start on college before she turns 18 in November and transitions into a Supervised Independent Living (SIL) dorm. Through every setback and success, Emily has remained a steady, empowering force—amplifying her youth’s voice, championing her goals, and proving the life-changing impact of one dedicated CASA volunteer.
By bfines July 14, 2025
Sherri Lee Boos
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