Story of Hope: Mark Jackson

Story of Hope: Mark Jackson

Mark Jackson was assigned to a two child case in 2018. The children were removed due to extensive history with the department and drug use. Mary, the oldest, had severe medical needs including being on dialysis 3 times a week and Miles, a young sweet and very quiet boy. Mark hit the ground running and met the two separate kinship placements and quickly formed a bond with the children and caregivers. Mark spent a lot of time the next 2 years sitting with Mary while she received her dialysis treatments and took Miles out every chance he could so he could just be a kid. 



         The mother on the case did not complete any services and the children, especially Miles, did not want to return to her care. Her rights were terminated but everyone was overjoyed because the children had permanent homes with their kinship caregivers. Mary was PMC to a sister and Miles was pending adoption with a cousin and her partner. Mark decided he would step off the case but stay in contact and jump quickly into another case to help serve more children. 


         Through maintaining contact, Mark learned that Miles’ home had put notice on him and he was placed at a nearby RTC. He called his supervisor and let her know right away. He was immediately reassigned to Miles and went out to see him the very next day. The former caregivers informed Mark that Miles’ behaviors were out of control and he was running away so they could no longer care for him. Soon Mark would learn that Miles was having relationship issues and that he was trying to run from a fight. 


        Mark visited Miles at least 3 times monthly for the next couple of years. He continued contact with Mary and with the department’s permission, he would take Miles to see her on a regular basis. But in 2020 Mary unfortunately contracted COVID-19 and because of her severe medical needs her body could not fight hard enough, and she passed away. During this incredibly unfortunate time, Mark fought fiercely to ensure that Miles would get to attend her funeral and say his goodbyes. They attended the funeral where they both shared hugs and tears with the family and Mary’s caregivers.


           Mark helped Miles through a failed adoption attempt and always made sure he had contact with his late sister’s former caregiver and his sister Karley.  Mark pushed the department to look into placement with Karley, but the department refused due to an incident that occurred during the TMC case. During this time, the case went through 3 different caseworkers. With each new worker Mark brought up the possibility of placing Miles with Karley. With no movement, Mark ensured his recommendation was in every court report and advocated against all odds for this placement. After about 6 months, the ad litem was on board and began to push for this placement as well. Finally, after over a year of persistence Miles, now 13 years old, was placed with his sister Karley right before Thanksgiving of 2022.


          Miles is now thriving and happy. Mark visits often and we hope to close the case soon with this happy ending. Without Mark, Miles would have lingered in care and most likely would have aged out at 18 with no family bond, or a home. He would have been left to figure out life alone and lost. Mark and advocates like him are the reason these children have hope and a chance of normalcy. Thank you Mark for being the light in the darkness of foster care.

By bfines September 12, 2025
In December 2024, CPS received a referral reporting that Demitri and Maria were living under a bridge along with their three children, Santiago, Mary, and Jose. The Department sought removal of the siblings due to numerous concerns including substance use by all members of the family unit, unsanitary living conditions, malnourishment, and other safety risks. It was later discovered that the children had a significant gap in their education and medical care, and that the two oldest children had juvenile justice involvement. The parents also had an extensive history with CPS. A few months after removal, CASA Advocates, Alejandro Trevino and Lauren Wise, were appointed to the case, quickly becoming a consistent and trusted presence in the lives of the Santiago (16), Mary (15), and Jose (13). During their first meeting, the siblings expressed a deep desire to stay together and eventually reunite with their parents, emphasizing that they had always been together as a family. Unfortunately, shortly after that initial encounter, Santiago and Mary were placed in a Residential Treatment Center (RTC) located hours away from Jose. Multiple placement changes followed, creating ongoing instability that further complicated their healing process. From the beginning, the CASA Advocates have worked tirelessly to ensure that the children’s services remain uninterrupted despite the frequent transitions. They continue to collaborate with CPS, the children’s attorney ad litem, and various placements to ensure the siblings’ voices are heard and their best interests prioritized. Alejandro and Lauren attend every staffing, court hearing, service plan meeting, and Collaborative Family Engagement (CFE) meeting while always advocating for stability, connection, and permanency. Understanding the critical importance of sibling relationships, the advocates made it their mission to preserve the children’s bond. They arranged for regular sibling contact, both virtually and in-person, overcoming logistical challenges caused by distance and restrictive placement protocols. At one point, Alejandro and Lauren personally facilitated a sibling visit, traveling a total of 638 miles to ensure the children could spend the time together. It was a powerful act of care, giving the siblings a moment of normalcy and joy in an otherwise turbulent time. For nearly the entirety of the case, the children have been separated from one another and far from their hometown. In the face of prolonged separation, instability, and emotional distress, Alejandro and Lauren’s efforts have played a key role in preserving the siblings’ emotional connection and sense of family. Because of their unwavering commitment, the siblings are now living in the same city again and are showing improvement in their academics and health. While the future remains uncertain and family reunification is still unclear, the advocates continue to hold hope that the siblings can at least be reunited with one another and return to San Antonio. This story is a powerful reminder that even in the face of tremendous challenges, the love between siblings and the dedication of caring advocates can foster hope, healing, and the promise of a brighter future.
By bfines September 12, 2025
Deborah Hom
Show More