Story of Hope: Melanie O'Shea

Advocate Impact Story

Nicole (10yo), Jessica (8yo) and Isaac (7yo) returned to care a week after being reunified with their mother in October of 2018.


Melanie O’Shea, their CASA advocate, entered their lives in February of 2019 and has been a contact figure in their lives ever since. The children have been in multiple placements and have lived in three separate placements since January 2019. Melanie made sure to spend time with each child in their placements prior to the pandemic, celebrating birthdays and accomplishments and including their siblings in each event. She also helped to facilitate sibling visits.


When the pandemic hit, Melanie continued to remain in the children’s lives by participating in their sibling visits virtually. There were times when Isaac missed the virtual calls with his sisters so Melanie would send reminders to his placement to ensure they would have time together weekly. During the virtual visits with the children and Melanie, they often play games, play with their toys or color while telling Melanie about their day. She has frequent phone calls with Nicole trying to keep her encouraged when she becomes sad about life. She has done Porch drop-offs for birthdays and holidays for each of them. Bringing them something special with each delivery.



Melanie has been a warrior when it comes to getting permanency for these children. The children are not able to be adopted as their mother maintains her rights. Nicole has been in an RTC since January of 2019 due in part to aggressive behaviors. Melanie is in close communication with the RTC staff and therapist as well and school personnel. Isaac has been in several placements including an emergency shelter and three foster homes. He has begun to display aggressive behaviors especially when he is in school. Melanie has attended ARD’s and teacher conferences virtually for him and maintains regular communication with his current foster parents helping to ensure placement stability. Jessica is in a great foster home where she is thriving. Jessica had been severely behind in school when she entered care. With the support of her current foster parents she has improved greatly and was recently tested for the GT program at her school. Melanie receives pictures of her playing soccer, on vacations, and just enjoying life. Melanie continues to speak with the caseworker and the children’s ad litem about permanency for the children. She reaches out the children’s mother to discuss progress. Melanie makes sure that these children will not be forgotten. 


By bfines April 14, 2026
In April 2023, Child Protective Services received a referral reporting that two sisters, ages 15 and 16, were being held at the Bexar County Juvenile Detention Center following a family altercation. Mother informed the department that she did not have a place for the girls to be released, and they were subsequently placed in an emergency shelter. Mother was asked if she would attend the court hearing and stated that she would not. Although both sisters were released to Mother from the Bexar County Juvenile Detention Center, Mother refused to pick them up. There were no relatives or family friends willing to provide placement for the girls, and Mother stated that she wanted to voluntarily sign over her parental rights. Stephanie was assigned as the CASA Staff Advocate in May 2025. By this time, both sisters had experienced multiple placements. The older sister was 18 years old, enrolled in College Docket, and preparing to graduate from high school. The younger sister was 17 years old and residing at the Bexar County Juvenile Detention Center. Although the sisters were on different paths, they remained emotionally connected and struggled with maintaining contact due to their circumstances. CASA attended the older sister’s high school graduation and the graduation celebration that followed. CASA assisted her with completing all required paperwork and testing necessary for college enrollment. Additionally, CASA supported her in moving into her first apartment, helping her get settled and navigate the challenges of early adulthood. While the younger sister was residing at the Bexar County Juvenile Detention Center, CASA met with her shortly after assignment and introduced herself. The younger sister was later transferred to the Texas Juvenile Justice Department (TJJD). CASA continued to maintain contact despite challenges related to TJJD policies and procedures. CASA established a positive and consistent point of contact, worked to understand TJJD visitation processes, gathered relevant information, maintained communication with the youth, and actively worked to schedule sibling visitation. CASA has remained a consistent and reliable support system for the older sister as she transitions into adulthood. The youth frequently contacts CASA for guidance and assistance with everyday questions, and CASA continues to provide support. The older sister is currently passing all of her college courses, earning straight A’s, and is actively seeking employment. For the younger sister, CASA remains in close communication with TJJD case managers. CASA provides ongoing support through in-person visits every three months and monthly video calls. CASA is also gathering clothing, legal documentation, and preparing a comprehensive resource packet to support the younger sister upon her release. Through every challenge this case brings, Stephanie will stand beside these sisters, offering unwavering support and encouragement as they discover their strength and reach their full potential.
By bfines April 14, 2026
Joy Varner
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