Story of Hope: Staff Advocate Yvonne and Zoe

In December 2024, the Department requested TMC for a youth, Zoe, who was found to be homeless after both parents refused to accept parental responsibility. The mother had an extensive CPS history, and the alleged father had CPS history and a criminal history.


While in care, life became challenging as Zoe made decisions that jeopardized placement; choosing to skip school, run away from placement, and get arrested for a misdemeanor charge. As a result of these behaviors, the Department placed Zoe in a facility out of state.


In August 2025, Staff Advocate, Yvonne, accepted the Crossover Court Case involving Zoe. During the initial Zoom meeting between Yvonne and Zoe, the youth shared her love for sketching, singing, and making people smile. Zoe further shared her hopes and dreams with Yvonne; stating that if parental rights were terminated, she hopes to be adopted by a loving family and wants to pursue her dream of having a career in law enforcement.


Recently, Yvonne had the opportunity to visit Zoe at her out-of-state placement, where their conversations were not limited by time on a video call. When Yvonne met Zoe in person, she shared that she couldn’t sleep the morning of Yvonne’s arrival because she feared that Yvonne would be another adult who did not show up for her. Yvonne was able to lay that worry to rest by simply keeping her word, a small act that means the world to the children CASA serves.


During the visit, Zoe shared that she wanted to make her CASA proud by improving her school grades, staying out of trouble with peers at placement, and staying busy with extracurricular activities. Yvonne was happy to hear Zoe share her aspirations and encouraged Zoe to continue on this positive path. The conversations about Zoe’s day-to-day happenings in life led her to share the more traumatic events with Yvonne. Yvonne listened and provided a space for Zoe to share what she was comfortable with. Yvonne encouraged Zoe to continue processing her trauma and grief with her therapist and find peace, past the pain of being estranged from her family and individuals whom she trusted.


Despite the setbacks Zoe has endured in efforts to restore family connections, Yvonne continues to show up and support Zoe in self-advocating for her educational and placement needs as she approaches adulthood. Zoe’s educational goal is to attend her senior prom and walk across the stage at a public high school to receive her diploma. Most importantly, Zoe hopes to be placed in a Texas foster home where she will be protected, loved, and trusted. Regardless of where life and the case takes Zoe, Yvonne will be there at every turn.


By bfines April 14, 2026
In April 2023, Child Protective Services received a referral reporting that two sisters, ages 15 and 16, were being held at the Bexar County Juvenile Detention Center following a family altercation. Mother informed the department that she did not have a place for the girls to be released, and they were subsequently placed in an emergency shelter. Mother was asked if she would attend the court hearing and stated that she would not. Although both sisters were released to Mother from the Bexar County Juvenile Detention Center, Mother refused to pick them up. There were no relatives or family friends willing to provide placement for the girls, and Mother stated that she wanted to voluntarily sign over her parental rights. Stephanie was assigned as the CASA Staff Advocate in May 2025. By this time, both sisters had experienced multiple placements. The older sister was 18 years old, enrolled in College Docket, and preparing to graduate from high school. The younger sister was 17 years old and residing at the Bexar County Juvenile Detention Center. Although the sisters were on different paths, they remained emotionally connected and struggled with maintaining contact due to their circumstances. CASA attended the older sister’s high school graduation and the graduation celebration that followed. CASA assisted her with completing all required paperwork and testing necessary for college enrollment. Additionally, CASA supported her in moving into her first apartment, helping her get settled and navigate the challenges of early adulthood. While the younger sister was residing at the Bexar County Juvenile Detention Center, CASA met with her shortly after assignment and introduced herself. The younger sister was later transferred to the Texas Juvenile Justice Department (TJJD). CASA continued to maintain contact despite challenges related to TJJD policies and procedures. CASA established a positive and consistent point of contact, worked to understand TJJD visitation processes, gathered relevant information, maintained communication with the youth, and actively worked to schedule sibling visitation. CASA has remained a consistent and reliable support system for the older sister as she transitions into adulthood. The youth frequently contacts CASA for guidance and assistance with everyday questions, and CASA continues to provide support. The older sister is currently passing all of her college courses, earning straight A’s, and is actively seeking employment. For the younger sister, CASA remains in close communication with TJJD case managers. CASA provides ongoing support through in-person visits every three months and monthly video calls. CASA is also gathering clothing, legal documentation, and preparing a comprehensive resource packet to support the younger sister upon her release. Through every challenge this case brings, Stephanie will stand beside these sisters, offering unwavering support and encouragement as they discover their strength and reach their full potential.
By bfines April 14, 2026
Joy Varner
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