Story of Hope: Christina Albert


In July 2024, CPS received a referral regarding domestic violence. The report alleged that the a father slapped the mother in front of their 10-year-old son, Vincent, and their 3-year-old daughter, Camila. Mother informed the Department that this was one of several incidents in which Father had assaulted her in front of their children. Both parents declined to participate in a safety plan.


Mother and Father both have a history with CPS, and Father also has a criminal record. Due to Mother's alcohol abuse and the ongoing domestic violence between her and her partner, the Department sought the removal of Vincent, Camila, and their 14-year-old sister, Ariana. The children’s maternal grandparents expressed a willingness to care for all three siblings.


CASA Volunteer Advocate, Christina Albert, was appointed to the case. She immediately contacted CPS, then reached out to the grandparents and traveled to visit the children. During that first visit, she discovered some underlying issues between the maternal grandmother and the children, particularly Vincent. Christina took the time to sit down with each family member in the household to hear directly from them. Both Vincent and Ariana shared with her that they missed their parents and wanted to return home.


Initially, CPS told Christina that the parents were slow to engage with their respective family service plans. Within a few weeks, however, she scheduled one-on-one meetings with both Mother and Father, which marked the beginning of what would become a strong working relationship among the three of them. CPS later shared with Christina that, following her conversations with the parents, they began actively engaging in services, resulting in a complete turnaround. Christina continues to provide ongoing support and encouragement to both parents.


Christina began using Collaborative Family Engagement (CFE) tools to get to know the children and to build meaningful connections with them. She has been an active and vocal participant in Family Group Conferences (FGCs), offering valuable insights into the family dynamic and providing feedback on areas of improvement and strengths. To this day, Christina continues to collaborate with the parents, the grandparents, CPS, and the children’s attorney to identify barriers to reunification and work toward a monitored return.


While permanency has not yet been achieved, the goal remains family reunification. Christina, along with everyone involved, hopes to see the parents successfully complete their required services and create a safe, nurturing environment for their children to return to.


Even though it is not a requirement, Christina travels over 120 miles each month to visit the family in person. She exemplifies CASA’s core value of commitment, advocating for the children’s needs and providing them with consistent emotional support.

By bfines April 14, 2026
In April 2023, Child Protective Services received a referral reporting that two sisters, ages 15 and 16, were being held at the Bexar County Juvenile Detention Center following a family altercation. Mother informed the department that she did not have a place for the girls to be released, and they were subsequently placed in an emergency shelter. Mother was asked if she would attend the court hearing and stated that she would not. Although both sisters were released to Mother from the Bexar County Juvenile Detention Center, Mother refused to pick them up. There were no relatives or family friends willing to provide placement for the girls, and Mother stated that she wanted to voluntarily sign over her parental rights. Stephanie was assigned as the CASA Staff Advocate in May 2025. By this time, both sisters had experienced multiple placements. The older sister was 18 years old, enrolled in College Docket, and preparing to graduate from high school. The younger sister was 17 years old and residing at the Bexar County Juvenile Detention Center. Although the sisters were on different paths, they remained emotionally connected and struggled with maintaining contact due to their circumstances. CASA attended the older sister’s high school graduation and the graduation celebration that followed. CASA assisted her with completing all required paperwork and testing necessary for college enrollment. Additionally, CASA supported her in moving into her first apartment, helping her get settled and navigate the challenges of early adulthood. While the younger sister was residing at the Bexar County Juvenile Detention Center, CASA met with her shortly after assignment and introduced herself. The younger sister was later transferred to the Texas Juvenile Justice Department (TJJD). CASA continued to maintain contact despite challenges related to TJJD policies and procedures. CASA established a positive and consistent point of contact, worked to understand TJJD visitation processes, gathered relevant information, maintained communication with the youth, and actively worked to schedule sibling visitation. CASA has remained a consistent and reliable support system for the older sister as she transitions into adulthood. The youth frequently contacts CASA for guidance and assistance with everyday questions, and CASA continues to provide support. The older sister is currently passing all of her college courses, earning straight A’s, and is actively seeking employment. For the younger sister, CASA remains in close communication with TJJD case managers. CASA provides ongoing support through in-person visits every three months and monthly video calls. CASA is also gathering clothing, legal documentation, and preparing a comprehensive resource packet to support the younger sister upon her release. Through every challenge this case brings, Stephanie will stand beside these sisters, offering unwavering support and encouragement as they discover their strength and reach their full potential.
By bfines April 14, 2026
Joy Varner
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