Story of Hope: Christina Albert


In July 2024, CPS received a referral regarding domestic violence. The report alleged that the a father slapped the mother in front of their 10-year-old son, Vincent, and their 3-year-old daughter, Camila. Mother informed the Department that this was one of several incidents in which Father had assaulted her in front of their children. Both parents declined to participate in a safety plan.


Mother and Father both have a history with CPS, and Father also has a criminal record. Due to Mother's alcohol abuse and the ongoing domestic violence between her and her partner, the Department sought the removal of Vincent, Camila, and their 14-year-old sister, Ariana. The children’s maternal grandparents expressed a willingness to care for all three siblings.


CASA Volunteer Advocate, Christina Albert, was appointed to the case. She immediately contacted CPS, then reached out to the grandparents and traveled to visit the children. During that first visit, she discovered some underlying issues between the maternal grandmother and the children, particularly Vincent. Christina took the time to sit down with each family member in the household to hear directly from them. Both Vincent and Ariana shared with her that they missed their parents and wanted to return home.


Initially, CPS told Christina that the parents were slow to engage with their respective family service plans. Within a few weeks, however, she scheduled one-on-one meetings with both Mother and Father, which marked the beginning of what would become a strong working relationship among the three of them. CPS later shared with Christina that, following her conversations with the parents, they began actively engaging in services, resulting in a complete turnaround. Christina continues to provide ongoing support and encouragement to both parents.


Christina began using Collaborative Family Engagement (CFE) tools to get to know the children and to build meaningful connections with them. She has been an active and vocal participant in Family Group Conferences (FGCs), offering valuable insights into the family dynamic and providing feedback on areas of improvement and strengths. To this day, Christina continues to collaborate with the parents, the grandparents, CPS, and the children’s attorney to identify barriers to reunification and work toward a monitored return.


While permanency has not yet been achieved, the goal remains family reunification. Christina, along with everyone involved, hopes to see the parents successfully complete their required services and create a safe, nurturing environment for their children to return to.


Even though it is not a requirement, Christina travels over 120 miles each month to visit the family in person. She exemplifies CASA’s core value of commitment, advocating for the children’s needs and providing them with consistent emotional support.

By bfines October 15, 2025
In September 2024, the department first became involved with a family of five following allegations of substance abuse and medical neglect concerning the mother. Child Protective Investigations (CPI) initially sought to keep the family together by implementing a safety plan with fictive kin—a family the mother and children had met during their stay at Haven for Hope. The hope was that this new placement would provide stability for the children while keeping them safely with someone familiar. For a few weeks, it seemed to be working. But on October 29, 2024, the mother told the fictive kin she was going to retrieve her remaining belongings from Haven for Hope—and never returned. From November 2024 through February 2025, CPS continued its efforts to locate her while supporting the kinship placement and meeting the children’s needs. In January 2025, the kinship placement informed the department that she could no longer care for the youngest child, Ava, due to her severe behavioral needs. Faced with these challenges, the department made the difficult decision to file for removal to provide more comprehensive support for the children and the kinship caregivers. Ava was quickly placed in a foster home in February 2025, while her three brothers remained with fictive kin. Around this time, CASA Staff Advocate JoAnn Herring was assigned to the case. By April 2025, safety concerns prompted the immediate removal of the boys. They were placed in an emergency shelter while the department and JoAnn worked tirelessly to explore placing them with their sister in her foster home. Caring for four children is a big ask, especially for new foster parents, but with support from JoAnn and the department, the foster family rose to the challenge. By May 2025, all four siblings were finally reunited under one roof—a first major victory for this family. Even with the siblings together, challenges remained. The children had significant medical and educational needs. Michael, who had experienced medical neglect while in his mother’s care, was diagnosed with Stage 5 chronic kidney disease, requiring frequent doctor visits, hospital stays, and surgery. During these times, JoAnn visited the hospital regularly, offering support and encouragement to both Michael and his foster parents. JoAnn also worked closely with the department and foster family to ensure the other children—Ava, Mateo, and Leo—received the therapeutic and educational support they needed. Through Collaborative Family Engagement meetings, the team created a comprehensive plan addressing the children’s medical, educational, and therapeutic needs, with the goal of preventing placement disruption and ensuring the foster parents felt supported. Today, all four children are enrolled in school with 504 plans in place, and Michael has access to wrap-around medical services—another major triumph. The foster parents now feel confident in their ability to meet the children’s needs, and if the parents remain disengaged, the case may ultimately move toward termination. While that possibility is heartbreaking, the family has a permanent, loving home ready to care for them. Michael, though still facing significant medical challenges, has a strong team advocating for him every step of the way. This story is still unfolding, but it highlights the power of teamwork, advocacy, and dedication in helping children find stability, care, and hope. It’s a reminder of what can be achieved when community, department staff, and CASA advocates go above and beyond to support children and families in need.
By bfines October 15, 2025
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